Booking process with Itravel2000 agent was not as helpful as in the past (I have only used Iravel2000 for all my previous vacations). Had to send several email request for follow up and get an...
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Customer Care
itravel2000.com
10 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to send us an email at customerservice@itravel2000.com if you would like to discuss this further.
We called and tried to book a trip through Expedia first who told us there offices were closed. Itravel2000 automatically booked us and it was quick and easy
The phoneline service was efficient and our attendant was very friemdly. We booked only 2 days before we traveled and everything went smoothly during our depature at the airport and our arrival at...
I booked a trip to the Riviera Maya in Mexico through itravel2000. My wife had to be admitted to the hospital 5 days before we were going to take off. Since I had not purchased cancellation...
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Customer Care
itravel2000.com
10 years ago
Thank you for your feedback. We realize how upsetting this situation may have been for you and your family. Our records indicate we did try to call the tour operator in order to assist you. They have advised us that the hotel was on stop sell which is the reason why we were unable to accommodate your request. Please know that we tried our best to assist us however our hands were tied due to the supplier's terms and conditions. Please accept our sincere apologies and we wish your wife a speedy recovery.
Regards
Customer Care Team
I had a lady named Rita and she responded to all my Questions very quickly and was very good about putting my mind at ease paying for something on-line
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..