„Insight Vacations“ apžvalgos

We are sorry that you did not care for some of the hotels we selected for you. Having read your feedback, we would like you to know that we have reached out to our Operations team to ensure that any hotel change on this itinerary was substituted with a property of an equal calibre. Thank you for giving us the opportunity to look in this and we hope to have you on board with us again.

Thank you for reaching out to us with your impressions of our Italian Escapade. While we are pleased to read that our Coach Driver did a fantastic job, we are truly sorry to learn that you felt our Tour Director was not genuinely caring and professional. As you very well said, a Tour Director plays a vital role in your vacation and so we would like to take this opportunity to discuss this matter with her and her Manager. In addition, we have carefully read the comments you put forward regarding your guest room in Florence and Venice. We should never have given you this impression and will be addressing these issues directly with our two hotel partners and their management team.