Really quick to get test results back. Dashboard is consumer friendly.
I would like to understand some of my results in relation to my age and sex.
More feedback on improving some of the measures...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Excellent Process
From online ordering, payment and delivery - the process was easy, seemless and efficient.
0
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Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Efficient and thorough.
0
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PA
Pankhuri Agarwal
Patvirtinta „Feefo“
3 years ago
Ką Pankhuri Agarwal sakė apie i-screen:
Good experience
It was quick and simple. The results came out fast too. Satisfied with the service
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Patikimas klientas
Patvirtinta „Feefo“
3 years ago
No receipt received
You did not give me a receipt after paying my bill online before going to my appointment. I was asked to pay it when I arrived. I then had to prove I payed it by searching through my bank details. I...
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Amelia Thornycroft
i-screen
3 years ago
We're sorry to hear you didn't have a good experience at the collection centre. We have followed up with the laboratory regarding your concern and they are sincerely apologetic for the inconvenience. For future reference the receipts are attached to the original order confirmation email.
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Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Fast service. Good detail
Fast. Nice detail. Could use with recommendations on each check.
0
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Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Excellent Report
A very comprehensive and easy to read report. Even my doctor was impressed. I finally have an answer to my problem!
0
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Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Just so easy to use and i was pleased to see it was seamless at the collection point
0
Bendrinti
MB
Matthew Beech
Patvirtinta „Feefo“
3 years ago
Ką Matthew Beech sakė apie i-screen:
Customer query response was inadequate
Look, overall the website and booking process works ok. My disappointment is that when I requested amendments to the blood test I was advised that 'the lab' stated it was not possible. I was able...
Skaityti daugiau
Amelia Thornycroft
i-screen
3 years ago
Sorry to hear that you weren't 100% satisfied with our service. Some tests are restricted which we're not able to offer without a GP referral, and we're sorry that we couldn't help you on this occasion.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
