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Feefo.com

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„Worldpay“ apžvalgos

http://business.worldpay.com
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Worldpay nebėra aktyvus „Feefo“ klientas
Rodomos visos 549 apžvalgos (-ų)
TC
Trusted Customer
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
Easy and processional, felt been looked after.
Easy and processional, felt been looked after.
1
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Patikimas klientas
6 years ago
Pirkimo data: 19/02/2019
all running very smoothly at the moment
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Trusted Customer
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
Helpful team
Worldpay team is helpful and understanding of the circumstances they also try there best to get it right.
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Trusted Customer
Harlow, Essex
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
The service was ok and friendly but I still feel the charges I pay each month are far more than my colleagues pay with other companies
Merchant Logo
Lynsey
Worldpay
6 years ago
Hi, Thanks for your message. I'm sorry you're unhappy with the rates on your account. I've arranged for a member of our Customer Loyalty Team to contact you to discuss this and attempt to reduce your charges. Thanks Lynsey
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Patikimas klientas
6 years ago
Pirkimo data: 19/02/2019
No attempt to review my initial contract ...advised by you but extortionate
Treat me as a person not a number with whom you have made NO contact in 18 months
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Olivia
Worldpay
6 years ago
Hi, thanks for your review. I'm sorry to hear you feel this way. Our helpdesk department are an inbound team therefore would not contact a customer about their account, this team is however open 24/7 and are always happy to help with any queries. If you wish to contact them, please do on 0345 761 6263 and an advisor will be happy to help. Many Thanks OW
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Trusted Customer
Nuneaton
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
Customer Service team always happy to assist you with any query you may have. Issues are also resolved and normal services can be resumed so you can continue with you work/business.
1
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Trusted Customer
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
Poor Service
When a customer cannot give confirming details more sympathetic and helpful so accounts can be closed. I tried to close my new account for which I had no bank details as nothing had been used for 2...

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Olivia
Worldpay
6 years ago
Hi, thanks for your review. I can see your account is now closed. I'm sorry you feel as though the customer service wasn't very good, I can assure you I've fed this back to the relevant team and any necessary training will be provided. I've looked at your account and can't see the invoice you've recently been charge, please call our Helpdesk on 0345 761 6263 to discuss this charge further. Many Thanks OW
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Trusted Customer
CF37 5RF
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
TIME IT HAS TAKEN TO RESOLVE AND RESPOND TO REQUESTS
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Lynsey
Worldpay
6 years ago
Hi Ian, Thanks for taking the time to leave your review. I'm sorry you feel this way. I can see our Customer Loyalty Team are currently dealing with your account and a member of the Team will be in touch soon. Kind Regards Lynsey
TC
Trusted Customer
6 years ago
WE NEED A RESPONSE REGARDING CHARGES AS PREVIOUSLY REQUESTED ON A NUMBER OF OCCASSIONS FROM YOUR LOYALTY TEAM ASAP AS WE CONSIDERING ENDING OUR AGREEMENT AT THE END OF THE MONTH
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Trusted Customer
Hinckley
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
Always handle calls well.
1
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Trusted Customer
6 years ago
Pirkimo data: 19/02/2019
Ką Trusted Customer sakė apie Worldpay:
Smooth processing but expensive
Smooth process, only thing so far is that they are expensive and had to be chased for promised loyalty reduction in certain situy
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Apie „Worldpay“
Worldpay is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.
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020 3664 5021 or 07920 414196
The Walbrook Building, 25 Walbrook, London, London, EC4N 8AF, United Kingdom
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Apie „Worldpay“
Worldpay is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.