Excellent customer service and after service. Good communication.
Would appreciate more flexibility in delivery ie weekend deliveries. But overall an excellent service.
The beds are good and we are very pleased with them. The courier company employed to deliver was very poor, however, which I do not blame Hotel Contract Beds for; suffice to say that I would...
Skaityti daugiau
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review and we are in the process of changing the way we operate our delivery service.
Jamie Welch
Your service was extremely responsive and having had a problem with an incorrect delivery you fixed it in a timely and very customer friendly way. Well done!
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review. I am pleased to see although there was an error with the delivery due to a new driver this was remedied quickly for you.
Jamie Welch
Thank you for your review. I am so pleased that you were so pleased with the service and the product. I am sorry re the material join but this is due to all bases being made in manufacture so that all products are the same. I will however note this to production for future reference.
Jamie Welch
Very good product and efficient delivery with good customer back up service by phone and action
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review and I am so pleased that you have been happy at the service we provide. The fillings are the same between both models and the only difference is the higher spring count which will contour to you body shape more than the 2000 springs.
Jamie Welch
Was sent the wrong bed but couldn't confirm this until we sent them a picture of the bed that was delivered. The bed we ordered arrived nearly a week later but they did say we could use the wrong one...
Skaityti daugiau
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review. Please accept my apologies for the wrong bed being delivered as this was an agency driver we used and he delivered you the wrong order. As discussed we delivered the following week when it was suitable for you. I am pleased that you were able to use the wrong bed in the gap between the re delivery.
Jamie Welch
I was told the day my bed would be delivered which was great, but it never turned up & no one bothered to tell me.
It was then delivered a week later, but no one told me about that either!
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review. I am pleased the product looks good in the room. We did try to contact you but the contact number we were given was wrong and we emailed re the delivery details but no one replied to our email.
Jamie Welch
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
