Good price for the cover I wanted
But never know how good the policy is till you have to make a claim
0
Bendrinti
RM
Richard Mcintyre
Patvirtinta „Feefo“
GBR
3 months ago
Ką Richard Mcintyre sakė apie Holidayrisk:
Easy to do
Easy to set up very lush price and great customer service.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 months ago
On this occasion it wasn't needed so unable to review it properly, hence 4 stars
0
Bendrinti
PE
Paul Evans
Patvirtinta „Feefo“
GBR
3 months ago
Ką Paul Evans sakė apie Holidayrisk:
Good value for money
0
Bendrinti
GD
Gary Drewry
Patvirtinta „Feefo“
GBR
3 months ago
Ką Gary Drewry sakė apie Holidayrisk:
Pristine
Pristine
0
Bendrinti
RD
Richard Dubois
Patvirtinta „Feefo“
GBR
3 months ago
Ką Richard Dubois sakė apie Holidayrisk:
Very good travel insurance company
Very professional approach when we had some enquiries, I'm coming back to get another year cover.
0
Bendrinti
PC
Paul sweetTrusted Customer
Patvirtinta „Feefo“
4 months ago
Ką Paul sweetTrusted Customer sakė apie Holidayrisk:
Holiday peace of mind
Very happy with me service revived from holiday risk as I have a medical problem they dealt with this promptly and at a very reasonable price.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 months ago
Disgusting
Disgusting-It took over a week to even register my claim. I was kept on hold on several occasions for over 45 minutes only to be told they cannot find my policy number. I had to return early from my...
Skaityti daugiau
Customer Services
Holidayrisk
4 months ago
We are extremely sorry for your personal loss and offer our sincere condolences to you and your family during this very difficult time.
We deeply regret the additional distress and inconvenience you experienced while trying to register your claim. Unfortunately, on the day you contacted the claims team they were experiencing technical system issues, which impacted the ability to locate policy details and resulted in extended waiting times. We fully acknowledge how unacceptable this was, particularly given the sensitive and urgent circumstances.
Please accept our sincere apologies for the inconvenience caused and for the time you were forced to spend dealing with this matter, which should have been devoted to being with your mother. This is not the level of service we strive to provide, and we are very sorry that we fell short on this occasion.
Your feedback has been noted and shared with the relevant teams so that we can work to prevent this from happening again.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
