The price shown on the website was not up to date and were asked to pay more as their supplier for the first offer had run out of apartment allocation, funny as the same thing happened last year!
0
Bendrinti
MD
Mr Roger Dowden
Patvirtinta „Feefo“
3 years ago
Ką Mr Roger Dowden sakė apie Holiday Gems:
No personal touch 😏
Not having spoken to anyone at Gem regarding the booking, I find it difficult to comment.
There is no personal touch.
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Took too long to confirm holiday after booking by which time price increase
Took too long to confirm holiday after booking by which time price increased
0
Bendrinti
MR
Mr Michael Rimmer
Patvirtinta „Feefo“
Mirfield
3 years ago
Ką Mr Michael Rimmer sakė apie Holiday Gems:
Absolutely fantastic
Absolutely fantastic and excellent value for money.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
excellent
excellent web site and service thanks
0
Bendrinti
MC
Mr paul carmichael
Patvirtinta „Feefo“
3 years ago
Ką Mr paul carmichael sakė apie Holiday Gems:
Easy & professional
Easy booking process, rep on customer service excellent, speaking plain english & getting straight to the point - no silly chatter, all in all a very profesional experience
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Great Choice, Great Price.
The service I received was first rate, the web site was very easy to use, with more choice of hotels, at the location I was searching, than any other company I have used. The price of the holiday...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Communication and customer service
The company is not able to be contacted once you are overseas. There is no support. Emails are not responsed to there is no contact for the uk
Review Team
Holiday Gems
3 years ago
This is factually incorrect, we have a 24/7/365 emergency number. Your emails have been responded to and will continue to be however this method of communication may take longer to achieve resolution. We are sorry if you are personally unable to use the correct emergency number but it is provided.
0
Bendrinti
MW
Miss Mary Wason
Patvirtinta „Feefo“
3 years ago
Ką Miss Mary Wason sakė apie Holiday Gems:
Very happy with everything
0
Bendrinti
MN
Mr Reiss Naylor
Patvirtinta „Feefo“
3 years ago
Ką Mr Reiss Naylor sakė apie Holiday Gems:
Arrogant conartists
Absolutely rediculous how you add additional charges when you have just paid a deposit! And how you think weeks after paying a hefty deposit you think anyone in there right mind could pay £1000 in...
Skaityti daugiau
Review Team
Holiday Gems
3 years ago
Mr Naylor we request that you revise your libellous comment. You booked online on our website and requested the payment plan option and agreed to our terms and conditions applicable by ticking these at the time. We can see that as a gesture a more affordable plan has now been provided to assist your circumstances and we reject your comment that our attitude or the outcome was in any way unsympathetic.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
