Very professional.
Easy to contract and do business with.
Amazingly they collected our items that needed to be stored and transported them to the storage facility.
Ben Sutton-Jones
Henfield Storage
4 months ago
Thank you, Clare, for your very kind review. We are happy to hear you are having such a positive experience storing with us here at Henfield Chiswick :-) Kind regards, Ryan
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 months ago
Reliable and efficient.
Excellent service. All the staff and kind, chatty, helpful and efficient. Really nice people.
Ben Sutton-Jones
Henfield Storage
4 months ago
Thank you so much for the 5-star review! And thanks too for the kind words about the team :-) We're very happy to hear of your positive experience and hope you continue to enjoy storing with us here at Henfield Chiswick! Kind regards, Ryan
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 months ago
Read The Small Print
Asked for a quote to be send me to, never received as they didn't input the correct email address, turned up on a Saturday, paid my fee at 12:15hrs only to be told they close at 13:30hrs on a...
Skaityti daugiau
Ben Sutton-Jones
Henfield Storage
4 months ago
Thank you for your comments.
We’re sorry to hear you feel we keep our opening hours hidden behind ‘small print’. We don’t believe this is the case at all. Our opening hours are very clearly shown on our website and indeed all other online platforms, such as our Henfield Storage Horsham Google Business listing. They are also clearly displayed at the store. On the day prior to when you started renting your unit, when you first came in to look at potential storage options, my colleague gave you a leaflet that had all of our contact details, including our opening hours. We’re sorry that despite all of this you were unaware of our Saturday hours.
It does seem that although we tried to send you a quote via email that unfortunately we’d taken your email address down incorrectly. Mistakes do happen sometimes and we’re sorry about this. I’ve been informed that as soon as you came in on the Saturday and told us about the email mix-up we corrected our system and resent the quote immediately. That email also contained our opening hours. After receiving it you went ahead and proceeded to take-up a unit with us.
If you need any more help or have any further questions, please contact the store team.
Thank you for storing with us.
Regards,
Ben
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 months ago
Couldn't have gone better!
Excellent from the first contact through to helping us move in!
Professional, friendly, understanding, efficient.
A special thanks to Matty.
Ben Sutton-Jones
Henfield Storage
4 months ago
Thank you very much for your great review! I’m very happy you found our service so helpful. Take care, Matty
0
Bendrinti
RU
Ruth
Patvirtinta „Feefo“
GBR
4 months ago
Ką Ruth sakė apie Henfield Storage:
Highly recommend
All the staff were super professional and friendly. They went above and beyond to help us. Highly recommend.
Ben Sutton-Jones
Henfield Storage
4 months ago
Hi Ruth, thank you for taking the time to leave such a kind review. You’ve both been great from the outset. We’re always here to support you and keep everything running smoothly. We really appreciate the recommendation. Kind regards, Val
0
Bendrinti
JO
John
Patvirtinta „Feefo“
GBR
5 months ago
Ką John sakė apie Henfield Storage:
Professional, efficient, fun!
Thanks Mash and Tim, absolutely fantastic service. Professional, efficient and even made it fun! That’s about as painless as it could be, much appreciated guys!
Ben Sutton-Jones
Henfield Storage
4 months ago
Hi John, No worries! It was our pleasure to help you with your storage. We're very happy the experience was fun for you too! All the best, Mash & Tim
0
Bendrinti
MA
Matthew
Patvirtinta „Feefo“
GBR
5 months ago
Ką Matthew sakė apie Henfield Storage:
Great service and certainty about the future cost
The storage was easy to arrange with friendly and efficient service. I need longer term storage so it is helpful to know what the cost will be for the coming 12 months.
Ben Sutton-Jones
Henfield Storage
5 months ago
Hi Matthew, many thanks for the 5 stars and the kind words. We are really pleased that you found everything easy to arrange and that our service was efficient and friendly. Its lovely too to hear hear that you've taken advantage of our 12 months prepay offer and locked-in a great price for your storage! Kind regards, Tim
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 months ago
Ben Sutton-Jones
Henfield Storage
5 months ago
Many thanks for the five stars :-) Kind regards, Tim
0
Bendrinti
SA
Sam
Patvirtinta „Feefo“
GBR
5 months ago
Ką Sam sakė apie Henfield Storage:
Great service, would recommend Henfield to anyone in Brighton looking for storage.
Thank you Tim.
Ben Sutton-Jones
Henfield Storage
5 months ago
Hi Sam, thank you for the 5-star review! It's always extremely rewarding to know that we're doing a good job and our customers recommend us. Kind regards, Tim
0
Bendrinti
AN
Anne
Patvirtinta „Feefo“
GBR
5 months ago
Ką Anne sakė apie Henfield Storage:
Great storage and great price
Really reasonable from a price point. The staff were super helpful and made sure that I wasn’t paying extra for time I was not storing my items. There are plenty of trolleys to move your things and...
Skaityti daugiau
Ben Sutton-Jones
Henfield Storage
5 months ago
Thank you so much for your great review, Anne. We’re so glad that you are happy with our pricing – we aim to offer the best value and provide the best service. All the best, Mash & Matt
Henfield Self Storage is a friendly, family run company which offers business and domestic storage at fantastic prices. Henfield has been providing storage for over 10 years and comprehensively covers London and the South East.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Henfield Self Storage is a friendly, family run company which offers business and domestic storage at fantastic prices. Henfield has been providing storage for over 10 years and comprehensively covers London and the South East.