Very good service,lovely lavender plants very healthy,except for one which was a bit worse for wear,having quite a few broken pieces.Fingers crossed it will survive.
First time using Hedges Direct and I am very impressed. The plants arrived very quickly, were in excellent condition and just as described. I was informed every step of the way so no complaints here...
Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry your plants arrived in such poor condition. As discussed I am arranging a full refund for you and this will be back in your account in the next 3 to 5 days.
I hope with a little TLC your plants will recover and they produce lots of wonderful purple flowers for you and attract lots of butterflies and bees to your garden.
Please accept my apologies for all the inconvenience we have caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Patikimas klientas
1 year ago
Hello again it was 12 days ago you told me this >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
( "Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry your plants arrived in such poor condition. As discussed I am arranging a full refund for you and this will be back in your account in the next 3 to 5 days. ".)
That was 12 days ago but as of today I have received nothing1 .kind regards
Trevor
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Lovely to speak to you yesterday and thank you for being so understanding. I am so sorry for the mix-up with your refund. As discussed on our call I have arranged for the 8 x bags of manure to be delivered tomorrow.
Please accept my apologies for all the inconvenience we have caused. You have my direct contact details now so if there is anything else I can help with just let me know.
I hope you have a lovely day and you enjoy the sunshine.
Kind Regards,
Judi, Customer Care
Atsiliepimai apie gaminius
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry your plants arrived in such poor condition. As discussed I am arranging a full refund for you and this will be back in your account in the next 3 to 5 days.
I hope with a little TLC your plants will recover and they produce lots of wonderful purple flowers for you and attract lots of butterflies and bees to your garden.
Please accept my apologies for all the inconvenience we have caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Product was clearly described. It shipped quickly and was very well labelled on arrival so easy to sort and plant as we wanted. Of the 100 plants most are doing very well. We are very pleased.
Hi, Thank you for your feedback. I am so sorry your Hawthorn bare roots failed and I do understand how frustrating this has been for you. I can see my colleague has processed a refund and this will be back on your account today or tomorrow.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Atsiliepimai apie gaminius
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Thank you for your feedback. I am so pleased you are happy with your Cherry Laurels and I hope they have settled into their new home and are growing well.
During the spring they produce tiny white flowers that are popular with butterflies and bees and during winter they produce small red berries that hungry birds love. So extra wildlife should hopefully be coming into your garden soon.
Thank you for the lovely comments.
Kind Regards,
Judi, Customer Care
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.