Sadly the packing was very poor which resulted in all 7 of the Salvias arriving bruised and in very poor condition !
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Lovely to speak to you and thank you for your feedback. I am so sorry your plants arrived in such poor condition, and I completely understand how disappointing this was for you. As discussed on our call I have asked our accounts department to process a full refund you and this will be back on your payment card in the next 3 to 5 days.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Have a lovely evening.
Kind Regards,
Judi, Customer Care
Atsiliepimai apie gaminius
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Lovely to speak to you and thank you for your feedback. I am so sorry your plants arrived in such poor condition, and I completely understand how disappointing this was for you. As discussed on our call I have asked our accounts department to process a full refund you and this will be back on your payment card in the next 3 to 5 days.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Have a lovely evening.
Kind Regards,
Judi, Customer Care
We were told we needed 45 plants for 15metre of garden. In fact it should have been 30 plants. So we now have an extra 15 plants we paid for wasted. If you work it out you will understand why we...
Skaityti daugiau
Customer Care
Hedges Direct Ltd
1 year ago
Hi David, Thank you for your feedback. I am so sorry you received more plants than was needed for your planting area. I have emailed you, so if you just reply to the email and let me know the best option for you.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Atsiliepimai apie gaminius
Customer Care
Hedges Direct Ltd
1 year ago
Hi David, Thank you for your feedback. I am so sorry you received more plants than was needed for your planting area. I have emailed you, so if you just reply to the email and let me know the best option for you.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.