Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Hedges Direct Ltd Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

IT problems

Not good when you are asked for feedback before receiving the product. You need to sort it!

Customer Care

Hedges Direct Ltd

1 year ago

Hi, Thank you for your feedback and for being so lovely on your email. I am so pleased you have your Griselinia and I hope they are enjoying the sunshine in their new home. You have my contact details now, so if you need anything else at all just let me know. Have a lovely day. Kind Regards, Judi, Customer Care

Patikimas klientas

1 year ago

Hedges Direct are a professional service and I would fully recommend them. Their plants, delivery and customer services are excellent. If you do happen to have a problem; just contact them and they will sort it!

Pirkimo data: 07/06/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Satisfied customer

Mix up with order, these things happen. After phone call re non delivery, plants arrived next day. Good strong plants.

Pirkimo data: 12/05/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Quick delivery

Very quick delivery Plant was taken care of

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Good quality plants !

Plants were good quality

Pirkimo data: 08/06/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Great products, great price

Quick secure well packaged products. Very healthy plants which I’m delighted with so much so that I would highly recommend Hedges Direct to any future purchasers.

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

1.8m high at least

Ordered two Cherry laurel 1.2 - 1.5 these both were 1.8m and bushy. They arrived well packaged in 2m high boxes and completely undamaged in transit. I would recommend.

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2025

0

AM

Andy M

Patvirtinta „Feefo“

MARKET DRAYTON

1 year ago

Ką Andy M sakė apie Hedges Direct Ltd:

All good

Arrived on time, growing nicely. Will use again!

Atsiliepimai apie gaminius

Pirkimo data: 21/04/2025

0

DC

David Cooper

Patvirtinta „Feefo“

Worksop

1 year ago

Ką David Cooper sakė apie Hedges Direct Ltd:

Should have gone to the garden centre

Inadequate information about delivery, not well packaged and DPD service poor. Bushes themselves are poor quality, very lanky, would definitely not buy from them again

Customer Care

Hedges Direct Ltd

1 year ago

Hi David, Lovely to speak to you just now and thank you for your feedback. I am so sorry you received such poor quality Golden Privet, and the DPD driver was so unhelpful, and I completely understand how disappointing this was for you. As discussed on our call I have asked our accounts department to process a full refund for you. This will be back in your account in the next 3 to 5 days. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

DC

David Cooper

1 year ago

Thank you for the refund, it was unexpected. The delivery experience from DPD was down to their usual standard, not your fault. I'm afraid the privetts are still not good, but your service was certainly very courteous and professional

Atsiliepimai apie gaminius

Customer Care

Hedges Direct Ltd

1 year ago

Hi David, Lovely to speak to you just now and thank you for your feedback. I am so sorry you received such poor quality Golden Privet, and the DPD driver was so unhelpful, and I completely understand how disappointing this was for you. As discussed on our call I have asked our accounts department to process a full refund for you. This will be back in your account in the next 3 to 5 days. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Pirkimo data: 07/06/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Poor service

Very poor so far, plants arrived damaged, despite contacting customer service twice I am yet to receive a response!!

Customer Care

Hedges Direct Ltd

1 year ago

Hi, Lovely to speak to you yesterday and thank you for your feedback. I am so sorry your Mixed Native plants arrived in such poor condition and you struggled to resolve this. Hopefully they will pick up with the Seaweed feed my colleague has sent you. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Once again, I am very sorry for the inconvenience caused. You have my email address so if any don't recover just let me know. Kind Regards, Judi, Customer Care

Patikimas klientas

1 year ago

Update, after an initially slow response I have now been sent a seaweed feed supplement to feed the hedge with, to early to say if it works yet, but very helpful.

Atsiliepimai apie gaminius

Customer Care

Hedges Direct Ltd

1 year ago

Hi, Lovely to speak to you yesterday and thank you for your feedback. I am so sorry your Mixed Native plants arrived in such poor condition and you struggled to resolve this. Hopefully they will pick up with the Seaweed feed my colleague has sent you. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Once again, I am very sorry for the inconvenience caused. You have my email address so if any don't recover just let me know. Kind Regards, Judi, Customer Care

Patikimas klientas

1 year ago

Afte

Pirkimo data: 06/05/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

The plant was not named only blue geranium. Not sure if the plant is a Johnson’s blue, seems to be too light in colour

Pirkimo data: 31/05/2025

0

„Hedges Direct Ltd“ apžvalgos

Nepeta 'Six Hills Giant' 2LDaugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainęNice plant

Pachysandra terminalis 2LDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainę

Cherry Laurel 120/150cm 10L potDaugiau šio produkto apžvalgų (2,216)Peržiūrėti produkto interneto svetainęVery good plants

English Holly 40/60cm 2L potDaugiau šio produkto apžvalgų (574)Peržiūrėti produkto interneto svetainę

Golden Privet 40/60cm 2L potDaugiau šio produkto apžvalgų (243)Peržiūrėti produkto interneto svetainęPoor quality shrubs. These would be the ones in the bargain bin at the end of the season

12 x Mixed Native 40/60cm 2L Pots - Discounted PackDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęMost of the plants were fine, but two of them were damaged.

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?