Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Hedges Direct Ltd Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

AC

Amy Cole

Patvirtinta „Feefo“

Durham

1 year ago

Ką Amy Cole sakė apie Hedges Direct Ltd:

Email would be appreciated

I have emailed with no response, plants arrived damaged,alsp showed on DPD photo box is damaged

Customer Care

Hedges Direct Ltd

1 year ago

Hi Amy, Lovely to speak to you just before and thank you for being so understanding. I am so sorry your plants arrived in such poor condition. As discussed on our call I have arranged for a full refund to be porcessed for you. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Atsiliepimai apie gaminius

Pirkimo data: 14/06/2025

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RW

roger white

Patvirtinta „Feefo“

Cookham

1 year ago

Ką roger white sakė apie Hedges Direct Ltd:

Ok

A bit slow. Over 2 weeks after I reminded them to deliver. Product ok if they survive.

Pirkimo data: 07/06/2025

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Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Excellent trees and service, couldn’t be happier, thank you.

Atsiliepimai apie gaminius

Pirkimo data: 06/06/2025

0

TY

Thomas Y

Patvirtinta „Feefo“

Milton Keynes

1 year ago

Ką Thomas Y sakė apie Hedges Direct Ltd:

Good Customer services and good quality of plants as well as good packaging.

Atsiliepimai apie gaminius

Pirkimo data: 09/06/2025

0

Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Effective communication matters

I had to chase the order . Was told 3-5 days on the invoice and 8 days later had to chase it . Was told because it was a preorder order the delivery timescales don’t apply if that is the case then...

Skaityti daugiau

Customer Care

Hedges Direct Ltd

1 year ago

Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry our order confirmation was not clearer, and I completely understand how confusing this was for you. As discussed on our call I will speak to our marketing team so see we can re-word what is written on our invoices. I am pleased you are happy with your Box and I hope they have settled into their new home. Box is a slow growing evergreen plant and are perfect for neat border hedges as they are incredibly easy to maintain. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Patikimas klientas

1 year ago

Thankyou for taking the time/ effort to speak to me personally . This is great customer care and thankyou for listening and trying to improve based on customer feedback , this is quality care.

Customer Care

Hedges Direct Ltd

1 year ago

Hi, Thank you so much for your kind words, it is always lovely to receive such positive feedback. Have a lovely weekend and if you need anything else just let me know. Kind Regards, Judi, Customer Care

Atsiliepimai apie gaminius

Customer Care

Hedges Direct Ltd

1 year ago

Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry our order confirmation was not clearer, and I completely understand how confusing this was for you. As discussed on our call I will speak to our marketing team so see we can re-word what is written on our invoices. I am pleased you are happy with your Box and I hope they have settled into their new home. Box is a slow growing evergreen plant and are perfect for neat border hedges as they are incredibly easy to maintain. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Pirkimo data: 10/06/2025

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Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Honest advice and quick setvice

Quick delivery and the plants very healthy. They were also much higher than I had expected.Have been planted today and look really good.

Atsiliepimai apie gaminius

Pirkimo data: 13/06/2025

0

SH

Susan Hill

Patvirtinta „Feefo“

Leatherhead

1 year ago

Ką Susan Hill sakė apie Hedges Direct Ltd:

Badly packed

I received good service from Hedges Direct, but the plant was badly packed and the carriers were less than sympathetic to “live plants”. The plant arrived squashed, on its side and out of the pot....

Skaityti daugiau

Customer Care

Hedges Direct Ltd

1 year ago

Hi Susan, Thank you for your feedback. I am so sorry your Gaura l. Whirling Butterflies arrived in such poor condition. Please don't worry, I do not expect you to have to plant a shrub that has broken stems. I have arranged for a replacement to be sent out to you for delivery next Tuesday,24th June. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Enjoy the rest of your weekend. Kind Regards, Judi, Customer Care

SH

Susan Hill

1 year ago

Hedges were immediately onto my original delivery and I have today received a replacement plant in good condition. Fantastic service. I would highly recommend

Atsiliepimai apie gaminius

Pirkimo data: 10/06/2025

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Patikimas klientas

Patvirtinta „Feefo“

1 year ago

Good plants and quick delivery

Arrived on time and in good condition.

Atsiliepimai apie gaminius

Pirkimo data: 12/06/2025

0

LT

Lauren Thomas

Patvirtinta „Feefo“

Birmingham

1 year ago

Ką Lauren Thomas sakė apie Hedges Direct Ltd:

Fabulous Plants

Fantastic plants very healthy great root system well watered and delivery arrived on time. Would very much use again and recommend. Thanks

Pirkimo data: 13/06/2025

0

CC

Chris Child

Patvirtinta „Feefo“

Wokingham

1 year ago

Ką Chris Child sakė apie Hedges Direct Ltd:

Excellent delivery of healthy plants

Great, healthy plants at good price, delivered promptly. Excellent service!

Pirkimo data: 13/06/2025

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„Hedges Direct Ltd“ apžvalgos

Red Berberis 30/50cm 2L potDaugiau šio produkto apžvalgų (2)Peržiūrėti produkto interneto svetainęOrder 8 hedges 7 arrived damaged ,no reply to email .have been blanked

Hornbeam 150/175cm 10L potDaugiau šio produkto apžvalgų (1,358)Peržiūrėti produkto interneto svetainęExcellent trees and professionally delivered, thank you so much,

Common Privet 20/40cm Cell Grown (Dropship Item)Daugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainęGood quality of plants with hood packaging and a trackable delivery services

Box 60/90cm 10L pot (Preorder for June 2025)Daugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęThe plant looks really healthy and bushy . Not planted it yet so time will tell .

Box 20/30cm 2L potDaugiau šio produkto apžvalgų (1,043)Peržiūrėti produkto interneto svetainęLooks a bit pathetic but healthy leaves . Time will tell once it’s planted

Portuguese Laurel 120/150cm 10L potDaugiau šio produkto apžvalgų (863)Peržiūrėti produkto interneto svetainęVery healthy plants. Bare root plants. Would certainly recommend to others.

Portuguese Laurel 90/120cm 10L potDaugiau šio produkto apžvalgų (863)Peržiūrėti produkto interneto svetainęArrived quickly and safely. Bare root plants. All 12 plants very green and healthy.

English Yew 60/90cm 4L potDaugiau šio produkto apžvalgų (4)Peržiūrėti produkto interneto svetainęNice plants in good condition.

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?