The plants are in very good condition. Unfortunately we were going to be out for the delivery slot. I instructed Dp to put them inside the side gate. But, no, the dumped them right outside the front...
Skaityti daugiau
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Lovely to speak to you before and thank you for your feedback. I really do apologise that DPD did not leave your delivery where you had requested. And I know how frustrating and disappointing this was for you.
As discussed on our call I have raised a credit note against your account, for you to use against a future order.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
I brought 6 plants (privet) for hedging and they came really quickly and were very healthy and much larger than I thought they would be which was really pleasing. Really good value thank you
The service was ok.
However, it was over a week before I had to enquire about a delivery date which was not forthcoming.
The office said I had stated a delivery date for the order to be delivered....
Skaityti daugiau
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Thank you for your feedback. I am so sorry for all the issues you have had with your order, and I do understand how disappointing this was for you. Especially as your plants arrived bent into a box that was too small for them.
I have arranged for replacement Leylandii to be sent out tomorrow for delivery on Saturday, so you will be able to complete your planting.
Once again, I am very sorry for the inconvenience caused. You have my direct contact details now so if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Atsiliepimai apie gaminius
Customer Care
Hedges Direct Ltd
1 year ago
Hi, Thank you for your feedback. I am so sorry for all the issues you have had with your order, and I do understand how disappointing this was for you. Especially as your plants arrived bent into a box that was too small for them.
I have arranged for replacement Leylandii to be sent out tomorrow for delivery on Saturday, so you will be able to complete your planting.
Once again, I am very sorry for the inconvenience caused. You have my direct contact details now so if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.