The booking process has been very straightforward and efficiently handled.
Sophie
Headwater
3 months ago
Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you.
Sophie
Customer Relations Executive
0
Bendrinti
IG
ISOBEL GEORGE
Patvirtinta „Feefo“
GBR
3 months ago
Ką ISOBEL GEORGE sakė apie Headwater:
Excellent from first enquiry through to booking.
Excellent, prompt and friendly.
I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...
Skaityti daugiau
Sophie
Headwater
3 months ago
Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression.
Sophie
Customer Relations Executive
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.
Sophie
Headwater
3 months ago
Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience.
Sophie
Customer Relations Executive
0
Bendrinti
LI
LINDA
Patvirtinta „Feefo“
GBR
3 months ago
Ką LINDA sakė apie Headwater:
Great service
I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...
Skaityti daugiau
Sophie
Headwater
3 months ago
Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team.
Sophie
Customer Relations Executive
0
Bendrinti
JJ
JOANNE JACKSON
Patvirtinta „Feefo“
GBR
3 months ago
Ką JOANNE JACKSON sakė apie Headwater:
Timely, Responsive and informative service from the lovely headwater team
The service was excellent as always and my emails were responded to promptly with the information I required.
Nothing appears to be too much trouble for the staff at Headwater
Sophie
Headwater
3 months ago
Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact.
Sophie
Customer Relations Executive
0
Bendrinti
MK
MARK PITCAIRN KNOWLES
Patvirtinta „Feefo“
GBR
3 months ago
Ką MARK PITCAIRN KNOWLES sakė apie Headwater:
Efficient, knowledgeable and friendly
Sophie
Headwater
3 months ago
Thank you for your kind words regarding your booking experience.
Sophie
Customer Relations Executive
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Great service
Very helpful, clear information.
Sophie
Headwater
3 months ago
Thank you for taking the time to leave such a kind review.
Sophie
Customer Relations Executive
0
Bendrinti
IW
IAN W
Patvirtinta „Feefo“
GBR
3 months ago
Ką IAN W sakė apie Headwater:
Positive booking experience
Professional and supportive
Sophie
Headwater
3 months ago
Thank you for your positive review.
Sophie
Customer Relations Executive
0
Bendrinti
DD
DIANNE DAWSON
Patvirtinta „Feefo“
GBR
3 months ago
Ką DIANNE DAWSON sakė apie Headwater:
Professional and reassuring
Helen was very friendly and was able to answer all my questions.
Sophie
Headwater
3 months ago
Thank you for your kind words, Helen will be delighted to hear them.
Sophie
Customer Relations Executive
0
Bendrinti
GE
GEOFF
Patvirtinta „Feefo“
GBR
3 months ago
Ką GEOFF sakė apie Headwater:
Helpful Service
Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.
Sophie
Headwater
3 months ago
Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along.
Sophie
Customer Relations Executive
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!