Additional postage costs (because I live near a city in Scotland) which were not explained during the purchase process and then 2 day instead of one day delivery. Get a new courier or I won't be...
Skaityti daugiau
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for the feedback. I understand your frustration regarding the carriage surcharge and I appreciate that without reading the sales terms and conditions, this isn't made immediately clear.
It is something that we're looking in to and we are aware of the problems it sometimes causes. The last thing we want is to be losing customers over this issue so we'll hopefully be able to reach a resolve sooner rather than later.
Please feel free to contact me on 0191 221 1675 if you require any more gear in the meantime
Patikimas klientas
14 years ago
Sorry but your website is deliberately misleading as it says near the top of the front page "Free Next day delivery on all UK mainland orders over £199". Well I live in the mainland my order was over £199 but delivery was neither free nor next day. That strikes me as odd?
GUITARGUITAR
GUITARGUITAR
14 years ago
I can assure you that we're looking in to this with the web guys and speaking with the couriers in an attempt to resolve this issue.
Placed my order on December 23rd (left it a little late), and to my amazement, the item arrived before 10 o'clock on Christmas eve !! Superb performance by the selling team who clearly went the extra...
Friendly and helpfull staff. My only wish is that you have automatic selection for delivery to Bulgaria which is in EU. Currently I have to order express delivery online; then contact your sales for...
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Atsiliepimai apie gaminius
Pirkimo data: 11/01/2012
0
Bendrinti
Patikimas klientas
14 years ago
Well packaged, delivered on time and that was during Xmas and new Year.
The sales staff are friendly and helpful. When I go into the store I feel like shouting "Get me out of here before I spend all my money". The range of products is unbelievably good
Staff are always very helpfull when I visit the shop in Glasgow, especially as I have very little knowledge of guitars and accessories. They have always taken the time to explain the products and guide me in the right direction. This is much appreciated by myself and I'm sure, quite a number of people in my position.
Atsiliepimai apie gaminius
Patikimas klientas
14 years ago
Very pleased with the service and the quality of my purchases.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.