A really good day but the below issues meant it was not 5 star sadly.
The day started with a bus pick up but nobody explained that it was a 2 minute ride before having to get off and hop on another...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for taking the time to leave us a review. We always make sure we are meeting our customers' expectations. We understand your point about organizing our tour details and we apologize for any inconvenience that has caused you. This is duly noted and will be used for us to improve our service.
Thank you for choosing Gray Line. We look forward to welcoming you back in the near future.
Best regards,
Gray Line
A really good day but the below issues meant it was not 5 star sadly.
The day started with a bus pick up but nobody explained that it was a 2 minute ride before having to get off and hop on another...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for taking the time to leave us a review. We always make sure we are meeting our customers' expectations. We understand your point about organizing our tour details and we apologize for any inconvenience that has caused you. This is duly noted and will be used for us to improve our service.
Thank you for choosing Gray Line. We look forward to welcoming you back in the near future.
Best regards, Gray Line
Easy to choose trip and book for the day we wanted
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for choosing Gray Line! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Best regards,
Gray Line
Sadly, I had to cancel my trip to Iceland due to ill health. When I cancelled my booking with Gray Line, they refunded my fare without me asking for one. Such integrity is hard to find in many...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hello Irene,
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
Best regards,
Gray Line
Tour was very good guide very informative for the full day . We really enjoyed it. Allowed plenty of time to see things did not feel rushed.
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience.
We hope we will have the joy of welcoming you back in the near future.
Best regards,
Gray Line
Atsiliepimai apie gaminius
Pirkimo data: 18/11/2023
0
Bendrinti
KL
King Hung Jennifer Lui
Patvirtinta „Feefo“
2 years ago
Ką King Hung Jennifer Lui sakė apie Gray Line Iceland:
I arrived at airport at midnight, the bus only two passengers they still drive on time.
Andrei
Gray Line Iceland
2 years ago
Hello Jennifer,
Thank you for choosing Gray Line and for your rating! We are happy to read about your experience!
We hope to see you again in Iceland.
Best regards, Gray Line
Hello Daniel.
Thank you for choosing Gray Line and for your top rating! We are happy to know that we have exceeded your expectations!
We hope to see you again in Iceland.
Best regards, Gray Line
We have been on a few tours with grayline, they really are very good in all aspects from making sure you have the best experience of your tour and the information given in each place you visit in...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience.
We hope we will have the joy of welcoming you back in the near future.
Best regards,
Gray Line
Atsiliepimai apie gaminius
Pirkimo data: 22/11/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
I would have preferred to have paid in Pounds Sterling but had to pay in Euros. Otherwise it was good
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for choosing Gray Line! We‘re happy to hear that your experience with us was good. We understand your point about the options to choose the currency in paying for your reservation and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland.
Best regards,
Gray Line
I arrived in 5Pm.
The fly bus went often but gray line was not often.
At that time in the rain I had to wait a little.
There were lots of people waiting.
I hope you runs little often .
That's it. I...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hello Mirang,
Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about our guide.
We hope we will have the joy of welcoming you back in the near future.
Best regards,
Gray Line
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.