In general, all went well, bus was easy to find and the ride comfortable. My only complaint is that the driver was rather short and unhelpful when dropping me off--it was dark, I was in a strange...
Skaityti daugiau
Atsiliepimai apie gaminius
Pirkimo data: 09/02/2024
0
Bendrinti
AA
Alejandra Jazmin Arroyo
Patvirtinta „Feefo“
2 years ago
Ką Alejandra Jazmin Arroyo sakė apie Gray Line Iceland:
I really liked the tour, the guide is very friendly and I think the customer service is excellent, they answered any questions I had about the tour efficiently and quickly via Instagram. I recommend...
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Atsiliepimai apie gaminius
Pirkimo data: 11/02/2024
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Booking was easy, though was a bit confusing around the return trip.
Fabulous Icelandic guide ( Rosa ?), who had the perfect mix of humour and a firm grip getting us to the sights and into the bus at the right times etc. The weather was stunning and I've never seen...
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Atsiliepimai apie gaminius
Pirkimo data: 06/02/2024
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Excellent day
Andrei
Gray Line Iceland
2 years ago
Hello Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!We hope to see you again in Iceland.
Best regards,
Gray Line Team
Der var en god vind og sne så 20 forfrosne minutter ved er busstoppested er nok ikke den bedste start,, men det gør en taknemlig for en varm bus. Guiden var en spansk pige og lidt svær at forstå og...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hello Customer,
Thank you for choosing Gray Line! We‘re happy to hear that you still enjoyed your experience especially with the Northern Lights tour. We understand your point about the safety of the tourists/customers and we appreciate your feedback. We always have our customers' safety in mind, reason why we have experienced drivers and guides. Our Operations Team will also be informing us ahead when we need to cancel our tours due to weather conditions. We hope to welcome you back in your next visit to Iceland. Best regards,
Gray Line Team
The staff are professional and very helpful however this was supposed to be a hotel pick up/drop off as advertised but this takes you to the bus hostel which I feel customers should be made aware of...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hello Emma,
Thank you for choosing Gray Line! We‘re happy to hear that you had a good experience with us. We understand your point about the proper communication regarding pick-up and drop off locations and we appreciate your feedback. These information can also be found on the vouchers we send to our customers upon confirming the booking.
We hope to welcome you back in your next visit to Iceland. Best regards,
Gray Line Team
Very easy, responsive and friendly. Offer a great range of tours and experiences across Iceland. Good pricing, easy to use and efficient, knowledgeable team.
Andrei
Gray Line Iceland
2 years ago
Hello Alexis, Thank you for sharing a review of your recent experience. Our team here at Gray Line is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Do visit us again! Best regards, Gray Line Team
Atsiliepimai apie gaminius
Pirkimo data: 04/02/2024
0
Bendrinti
LS
Lidia Gonzalez Sanz
Patvirtinta „Feefo“
2 years ago
Ką Lidia Gonzalez Sanz sakė apie Gray Line Iceland:
The experience is quite bad, I have to say that I do not like crowded tours where all tourists move massively to the same thing as real sheeps, we went because we wanted to maximize the chances of...
Skaityti daugiau
Andrei
Gray Line Iceland
2 years ago
Hello Lidia,
Thank you very much for taking the time to leave feedback. We are sorry for any inconvenience you have experienced with the service. We value your feedback and will use it in order to improve our services.
Hopefully, we will have the opportunity to welcome you back in the future and exceed your expectations.
Sincerely,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.