The driver didn't communicate that we wouldn't be taken directly to our hotel. Instead, we were dropped off at a bus terminal to transfer to a smaller bus. There was some confusion.
Pirkimo data: 06/10/2022
0
Bendrinti
JJ
James Jeffrey
Patvirtinta „Feefo“
4 years ago
Ką James Jeffrey sakė apie Gray Line Iceland:
I do realize that going out to see the Northern Lights is a chance at best! This I realize. But the choice of location was very poor! I am a professional photographer and what they choose was not a...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for writing a review of your experience on tour of the Northern Lights. It is always a disappointment when the lights are not seen on any given night, a natural phenomenon for certain. The Lighthouse at Gardskagaviti is one of a favorite spot for photographers if you look this up online. The interference of the lighthouse is not to the extent to block the view of the Northern Lights if they are actually showing, very high in the sky a common height of 100km - 400km
The spot selected on any given night is where the cloud cover is the least and on this night it was Reykjanes Peninsula.
We hope that you can visit us again and then use the complimentary tickets that are valid for 2 years when the lights are not seen
Easy to book online, bus was on time. The only room for improvement would be employees communicating with the customers better at the point of transfer from bus to sprinter van - nothing was...
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Atsiliepimai apie gaminius
Pirkimo data: 10/10/2022
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Ondanks lang op voorhand te reserveren stond ik niet op de lijst.
Gelukkig is de bus toch tijdig gekomen aangezien er ook anderen meereisden die blijkbaar wel ingeschreven stonden.
Calm and very comfy journey. Would choose GL again.
Atsiliepimai apie gaminius
Pirkimo data: 03/10/2022
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
We used Grayline for our airport transfer, our flight was delayed and the driver waited for us at arrivals. The driver was extremely friendly and was even kind enough to stop off and show us some...
Even though we didn't see the Northern LIghts, the camera picked them up and we got some absolutely stunning photos. The guides were excellent and knowledgeable.
My email from Gray Line said to check in at the airport counter. When I did that, the employee seemed annoyed simply by my presence - he didn't give me any information. After he stepped away from the...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. It is truly regrettable that the service provided was not as you had anticipated and for this we apologize sincerely.
As we have recently merged with now our partners at Airport Direct that have resulted in some delays.
I hope that your visit with us in Iceland has otherwise been pleasant
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.