1/11/2022.
We were Booked for 9.30 /10.00 tour , no pick up from hotel bus stop 15 after two buses stopped and our names not on list I called office at 10.20 we were offered a refund or placed on...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for you review - regrettably the arrangements changed with the later departure for the timing of the sites visited. our sincere apologies for the inconvenience caused
Gray line Iceland is the most confusing booking service I’ve ever used. The wording is extremely misleading and it caused me to miss my bus. I had to take a $140 usd taxi to get to the airport in...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for writing your review in order for us to give an explanation as to the arrangements of the confirmation instructions that you received when booking your ticket.
The arrangement for the shared shuttle service is that you book the departure from the city, the confirmation then says you need to be ready for pickup ahead of time as time is needed to collect other passengers from their respective hotels.
It seems you have missed reading this very important information to be at the selected location at the time indicated in bold letters and this is truly unfortunate.
We were a couple minutes late arriving at the bus stop, but the driver looped around and picked us up en route. Saved our bacon, as lineups at the airport were longish, and we may have missed our...
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Pirkimo data: 06/11/2022
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
We booked Grey line for airport transfers and also for the golden circle trip which included the Sky Lagoon, our tour guide Roman was excellent he was very knowledgeable , I cannot fault Grey line at...
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Atsiliepimai apie gaminius
Pirkimo data: 05/11/2022
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
I liked to be on this tour, the day was long but I saw the great views of Iceland and the guide was nice :)
Pirkimo data: 01/11/2022
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
It was easy and fast to book this via internet in advance though it had been possible also at the airport. And I have changed my departure from Keflavik but my flight arrived much earlier as it...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.