Better communication with passengers. Better coordination between bus and hotel drop off service. Better waiting area while waiting for hotel shuttle. Shorter wait for hotel shuttle. Drop off at...
Skaityti daugiau
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for your feedback and recommendations that indeed we are always trying to implement. Due to the recent snow storm when flights were delayed, airport road frequently closed and all our staff on call to make sure everything would go as smoothly as possible. I hope you can visit us at a time when things are a bit calmer. The hotel dropoff at your selected location is implemented by the city of Reykjavik to help decongest the city center. A few steps from hotel in nicer weather would have been ideal and not so difficult
Our driver was on time to pick us up; actually a few minutes early, but we were ready. Handled our baggage and made sure that we were comfortable for the trip to the airport at 6 AM in below zero...
Thank you for your feedback - during the recent snow storm we had a real challenge keeping up with phone calls and amending bookings for customers as roads frequently closed and airlines were delayed and cancelled. Can you please send us an e-mail in order to see what happened and if you are eligible for compensation - please write to iceand@grayline.is and refer to your booking confirmation number
Pirkimo data: 20/12/2022
0
Bendrinti
SG
Shyh Chyan Goh
Patvirtinta „Feefo“
3 years ago
Ką Shyh Chyan Goh sakė apie Gray Line Iceland:
Pickup is on time. Smooth booking process.
Pirkimo data: 21/12/2022
0
Bendrinti
AA
Abigail Albury
Patvirtinta „Feefo“
3 years ago
Ką Abigail Albury sakė apie Gray Line Iceland:
Very courteous drivers
Atsiliepimai apie gaminius
Pirkimo data: 21/12/2022
0
Bendrinti
SO
Susan Oliver
Patvirtinta „Feefo“
3 years ago
Ką Susan Oliver sakė apie Gray Line Iceland:
Excellent service, had to change booking and was no problem at all. Easy to get hold of and was able to talk to someone to be able to change the booking
Super simple and easy to book through the website. We booked airport transfers and went on the northern lights tour with Gray Line. The tour was incredible with the guide being super helpful with...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.