The bus never showed up. No compensation offered, had to pay full taxi to the airport. Their excuse? We forgot to tell the driver.
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for you review and the opportunity to apologize for the inconvenience caused - your booking came to us late at night and was regrettably not included on the first available departure - your booking has been refunded
Atsiliepimai apie gaminius
Pirkimo data: 17/03/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Instructions as to pick up and drop off were helpful. Friendly driver with just enough commentary, busses are comfortable enough.
Booking online was easy and straight forward, there is always someone to answer any phone calls for queries, the customer experience was wonderful. We booked everything through gray line - all trips...
Very smooth process from airport pickup, changeover at Reykjavik bus station then on to our hotel. Same on our return. Excellent service with outstanding staff. Thank you Grayline!
Atsiliepimai apie gaminius
Pirkimo data: 21/03/2023
0
Bendrinti
SI
Sue Irving
Patvirtinta „Feefo“
3 years ago
Ką Sue Irving sakė apie Gray Line Iceland:
On time, friendly and efficient
Atsiliepimai apie gaminius
Pirkimo data: 22/03/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Everything ok!
Atsiliepimai apie gaminius
Pirkimo data: 17/03/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Easy to order tickets
Atsiliepimai apie gaminius
Pirkimo data: 20/03/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Very easy to book travel and ticket came through quickly.
Great value tour , amazing places . Our real thanks go to our guide (Karen I beleive) who gave us an amazing amount of information throughout the day. Highly recommended.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.