Tour was scheduled for 10 am departure from the cruise harbor. Bus left at 9:43 AM. Causing many people to miss bus. Company refused to do refunds. Do not book with this company.!!!
Andrei
Gray Line Iceland
3 years ago
Thank you for taking the time in letting us know about your experience with us.
We regret to see that you did not join us for the tour, but as we detailed you in the several emails we sent, your pick up started at 09:30 so you needed to be ready then at your pick up point. Departure time was set as 10:00 from Reykjavik Terminal and not the cruise port. Customers are being picked up from all over Reykjavik and brought to Reykjavik Terminal for their tour.
On your voucher as well as in the tour description it is stated that pick up starts 30 min prior departure time. Customers need to be ready at their pick up point when pick up starts as the driver can arrive any time in the 30 min window.
Excellent service, very comfortable coach, punctual with all the equipment on board and very pleasant drivers. I recommend
Atsiliepimai apie gaminius
Pirkimo data: 06/07/2023
0
Bendrinti
MB
Michael Breen
Patvirtinta „Feefo“
3 years ago
Ką Michael Breen sakė apie Gray Line Iceland:
Confusion with pick up place so had to re-book; Maybe the guide could accompany group into the national Park as time was so limited there and felt rushed in that part. In the other places, there...
The bus ride from the Reykjavik Lights Hotel to Keflavik airport was fast and efficient.
A little shuttle bus picked me up at the hotel and took me to where the main bus was waiting.
With minimal...
Skaityti daugiau
Atsiliepimai apie gaminius
Pirkimo data: 30/06/2023
0
Bendrinti
TS
Tracey Scott
Patvirtinta „Feefo“
Canada
3 years ago
Ką Tracey Scott sakė apie Gray Line Iceland:
Very organized and punctual. Kindly waited for our cruise ship to get through immigration. Having traveled tours with them previously I was confident they would deliver a great experience...wasn't...
Gray Line is a highly efficient and affordable transportation company that works like a Swiss watch. I would highly reccomend this company to anyone visiting Iceland, inclusing transfers to-and-from...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.