„Grass247“ apžvalgos

Good afternoon, Thank you for taking the time to leave a review following your recent purchase. We are sorry to hear that the item did not meet your expectations. We offer a variety of products on our website, ranging from entry-level grass to more premium options, catering to different budgets. Prices currently range from £4.49 per square meter for our basic options to over £20.00 per square meter for our premium selections. We also provide a free sample service, allowing customers to view the grass physically before making a purchase. The nominal £1 delivery charge is refunded on orders placed, and we encourage our customers to order samples before committing to a full order. We have a 60-day returns policy in place should our customers wish to return items. If the items are in their original state and have not been altered, we can discuss return options. Delivery fees are standard across most UK postcodes for orders under £249.00, and we regularly review these fees to ensure we are offering the best rates to our customers. A member of our Customer Care Team will reach out to you directly to discuss the situation in more detail and to see if we can work towards a more positive resolution. Kind regards, Jenny Grass247