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Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

„Grass247“ apžvalgos

http://www.grass247.co.uk

PUIKUS

Your Artificial Grass Specialist

Paslauga

4.8

612

706

reitingai per pastaruosius metus

Rodomos visos 9,356 apžvalgos (-ų)

Patikimas klientas

12 years ago

1st class service. And very pleased with with our Purchase. Thank you. Mr T Hickey.

Patikimas klientas

12 years ago

Fast efficient service & rang to confirm delivery

Patikimas klientas

12 years ago

The number of times I called to get clarification on my delivery date and was…

The number of times I called to get clarification on my delivery date and was told that someone would call me back - no one ever did!!

Grass 247

Grass247

12 years ago

We are very sorry for the lack of communication with regards to your recent order. We generally pride ourselves on resolving customer queries as quickly as possible so it is disappointing to hear that in this case we have let ourselves down. We do have a call tracking system in place and I have managed to identify the consultants that were spoken to and this will be fed back to them 1 to 1 to improve the service provided in future. I am very sorry that you had to make repeated calls to us and apologise for the inconvenience this may have caused you as a result. Thank you for taking the time to speak to me today and I hope that the resolution offered is acceptable. I am glad to hear that you are happy with the product itself and again apologise for the lack of information provided. Should you have any further queries please do not hesitate to contact us on 0800 0599 247 and we will do all we can to address any queries you may have. Kind Regards Adam Grass 247

Patikimas klientas

12 years ago

I have been contacted by Grass 247 to discuss my feedback and explain the measures they are putting in place to improve their customer service, which includes additional front-line staff. I think these actions will improve matters and will hopefully match the quality of the actual product, which has fully met my expectations. I particularly like the fact that they took the time to call me to follow-up on my feedback - this is very rare and highlights their commitment to improving service.

Patikimas klientas

12 years ago

Awesome

Patikimas klientas

12 years ago

Great customer service and an excellent product

Patikimas klientas

12 years ago

Extremely helpful

Patikimas klientas

12 years ago

Fast delivery

Patikimas klientas

12 years ago

product arrived a day later tha advised, stayed on at work 2 hours late to…

product arrived a day later tha advised, stayed on at work 2 hours late to take delivery but it did not arrive

Patikimas klientas

12 years ago

At first we were told 8,9,10, day delivery then it came in 2.The site says…

At first we were told 8,9,10, day delivery then it came in 2.The site says next day,5 days after it was delivered we had a call to tell us our grass was being loaded onto the van and we will be with...

Skaityti daugiau

Patikimas klientas

12 years ago

Brilliant thanks

Negavote kvietimo palikti atsiliepimą?

Very happy and I recommend using Grass 247

Holly artificial grass, realistic look, we love it.

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Feefo Trusted Service Awards

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Kas yra „Trusted Service Awards“ apdovanojimai

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