Ordering was easy, no problems at all, and the delivery man was so friendly and…
Ordering was easy, no problems at all, and the delivery man was so friendly and helpful.
Grass 247
Grass247
11 years ago
Good morning, thank you for taking the time to leave us this great feedback.
We're really pleased that you found your order, service and delivery of such an excellent standard.
We would love to see any pictures that you have of your Cape Verde 40 Artificial Grass, so please send them in to us.
We look forward to hearing from you!
Kind Regards
Emma - Grass247
Your Artificial Grass Specialist
0
Bendrinti
Patikimas klientas
11 years ago
Excellent service next day delivery great
0
Bendrinti
Patikimas klientas
11 years ago
Grass 247 brilliant. Delivery company terrible. Had to wait 2 weeks with numerous mess ups…
Grass 247 brilliant. Delivery company terrible. Had to wait 2 weeks with numerous mess ups by them.
Grass 247
Grass247
11 years ago
We are sorry to see you are unhappy with the delivery service you received. Having looked into the details of the delivery we can see your order was dispatched from our warehouse on Thursday 18th for intended delivery on Friday 19th. According to our courier delivery was attempted on this date at 13:52 but the driver was unable to get a response from the door. The courier automatically put the order back out on the next available date which was Monday 22nd with the driver reporting he was unable to get a response at the door at 11:30. The couriers made a third attempt at 13:33 on Thursday 25th, again the driver was unable to get a response at the door. The delivery was successfully completed on Friday 26th with a neighbour agreeing sign for the delivery on your behalf.
We do not like to see any customer go away having had a poor experience and have emailed you to try and resolve the concern you have raised.
We hope to be able to resolve your concern,should you have any questions or wish to discuss your order further please do not hesitate to call us on 08000 599 247 and we will do all we can to help.
Regards,
Grass247.co.uk
Your Artificial Grass Specialist
Patikimas klientas
11 years ago
Grass 247 v good. Grass excellent quality and looks fantastic.
0
Bendrinti
Patikimas klientas
11 years ago
Would highly recommend Grass 247.
I got the samples the following day after ordering them.…
Would highly recommend Grass 247.
I got the samples the following day after ordering them. They were a decent size so you really get a feel for the grass.
I then ordered the Chelsea 30 and asked if...
Skaityti daugiau
Grass 247
Grass247
11 years ago
Hello! Thank you for giving us this absolutely fantastic rating for our customer service and artificial grass!
We're over the moon that you found our sample service so useful and efficient, it's really great to hear from a customer that has used this beneficial and free service.
We would love to see any pictures that you have of your Chelsea 30 Artificial Grass, so please send them in to us.
We look forward to hearing from you!
Kind Regards
Emma - Grass247
Your Artificial Grass Specialist
0
Bendrinti
Patikimas klientas
11 years ago
We still have not received the adhesive over a week later. In fairness the grass…
We still have not received the adhesive over a week later. In fairness the grass arrived the next day but it's not much use without the adhesive
Grass 247
Grass247
11 years ago
Please accept our apologies to the delay you experienced in receiving the adhesive. We are unsure how this may have happened as it was supposed to be sent in the package that contained the seaming tape. We can see replacement adhesive has been sent out and has been successfully delivered.
We do not like to see any customer go away having had a poor experience and have emailed you to try and resolve the concern you have raised.
We hope to be able to resolve your concern,should you have any questions or wish to discuss your order further please do not hesitate to call us on 08000 599 247 and we will do all we can to help.
Regards,
Grass247.co.uk
Your Artificial Grass Specialist
0
Bendrinti
Patikimas klientas
11 years ago
first rate service and delivery
0
Bendrinti
Patikimas klientas
11 years ago
I used grass 247 over the competition as the sales staff were available and very helpful…
I used grass 247 over the competition as the sales staff were available and very helpful when I called
0
Bendrinti
Patikimas klientas
11 years ago
Happy with the service provided and very quick delivery!
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.