Good service from Grass247. Ordering on the website was easy and the communication throughout the process was good. The grass arrived on time and was well packaged.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Kojak's got more hair than this product
rubbish
Customer Services
Grass247
1 year ago
Hello,
Thank you for taking the time to leave a review following your recent purchase. We are sorry to hear that you are unhappy with your artificial grass.
The specific grass you ordered is an entry-level, budget product, which is reflected in the price per square meter. Upon checking your order history, we do not see that you requested a sample of this product prior to placing your order.
Our sample service allows you to order up to six samples to be sent by post for a small postage fee. This service is perfect for helping you see the grass you would like to purchase before making your order. We apologise if you did not take advantage of this option.
We note that you have already contacted us regarding your dissatisfaction with the grass and received a partial refund as a gesture of goodwill. Therefore, we are disappointed to see that you have chosen to leave this review, especially since you indicated you were satisfied with the resolution we provided.
Kind regards,
Joanne
Grass247
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Artificial grass
Delivery was excellent and arrived quicker than expected the grass is lovely and covers my decking
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Excellent service and super fast delivery
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
TOM JONES WOULD BE IMPRESSED
SUPER
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Good service
0
Bendrinti
DP
Derek Price
Patvirtinta „Feefo“
1 year ago
Ką Derek Price sakė apie Grass247:
I cannot fault this product or the service from grass 24/7
Perfect.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
I’m happy
Effective communication
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Finishing touch after garden makeover
Easy to order online. Some struggles with getting hold of customer service but once I made contact the team were very helpful.
The live tracking was very useful so didn't have to wait in all day
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.