grandedigital.co.uk nebėra aktyvus „Feefo“ klientas
Rodomos visos 2,046 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
0
Bendrinti
IS
ISAAC
Patvirtinta „Feefo“
LONDON
1 year ago
Ką ISAAC sakė apie grandedigital.co.uk:
MY SKY Q NOW WORKS PERFECTLY.
The engineer realigned my sky q satellite and switched my sky back on and now every channel works perfectly, 5 out of 5 stars for grande digital.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
First class service
The engineer was extremely professional and provided my with very useful information and guidance in finding the best solution.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Technician was very approachable and explained everything I needed to know
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Valued as a customer
I was kept informed about the appointment I had made. Dave the engineer was pleasant and very helpful when we explained what the problem was. I felt valued as a customer
0
Bendrinti
WA
WENDY ADAMS
Patvirtinta „Feefo“
Baildon
1 year ago
Ką WENDY ADAMS sakė apie grandedigital.co.uk:
Professional
On time, friendly and very knowledgeable. He explained what he was going to do. Darren cleaned up after himself as he went along.
0
Bendrinti
MM
MARY MANSON
Patvirtinta „Feefo“
1 year ago
Ką MARY MANSON sakė apie grandedigital.co.uk:
A really bad experience
The service was appalling. My appointment was cancelled twice. I was contacted on the third day to say an engineer would be with me in an hour’s time. Shortly after that, I was contacted by the...
Skaityti daugiau
Grande Digital
grandedigital.co.uk
1 year ago
Good afternoon --
Thank you for taking the time to share your experience, we are sorry to hear about the frustration and disappointment caused by the issues with your appointments and the delays in resolving your problem. This is far from the level of service we aim to deliver, and we completely understand how upsetting it must have been to be left without a working TV over the weekend.
Please accept our sincere apologies for the inconvenience caused by the repeated cancellations and the further delay due to the unforeseen circumstances with the engineer. We should have communicated with you more effectively and ensured a smoother resolution of your issue.
Thank you again for bringing this to our attention, and we are sorry that we fell short of your expectations.
Kind Regards,
The Grande Digital Team
1
Bendrinti
ST
Steve
Patvirtinta „Feefo“
Oldbury
1 year ago
Ką Steve sakė apie grandedigital.co.uk:
Excellent service. Dave the engineer explained everything. Top class
0
Bendrinti
JK
JOHN KIRK
Patvirtinta „Feefo“
Darvel
1 year ago
Ką JOHN KIRK sakė apie grandedigital.co.uk:
Exactly what i wanted, the work was carried out quickly and cleanly. I would be happy to recommend them.
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