Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

grandedigital.co.uk Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

Rodomos visos 2,046 apžvalgos (-ų)

kevlington

Patvirtinta „Feefo“

scarborough

3 years ago

Ką kevlington sakė apie grandedigital.co.uk:

problem arose - fixed - in hours.

phoned their office... explained the problem. was informed that an engineer would be with me soon as possible. engineer arrived checked out & located the problem. fixed problem after clearing with...

Skaityti daugiau

Grande Digital

grandedigital.co.uk

3 years ago

Good evening Kevin -- Firstly thank you taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

Excellent product and service

Very quick response to total loss of signal and problem sorted quickly and efficiently by Stuart. Would highly recommend him and his workmanship, with his cheerful expertise and tidy work.

Grande Digital

grandedigital.co.uk

3 years ago

Good evening sir -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

RUSSELL

Patvirtinta „Feefo“

3 years ago

Ką RUSSELL sakė apie grandedigital.co.uk:

Good service, high price.

Service and response was very good, installer friendly and efficient and problem has been resolved - at a price. Price was very high replacement freeview arial (roof mounted) and two new cable’s came...

Skaityti daugiau

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Russell -- Great to hear the service and response was to your satisfaction and the engineer who attended your property was friendly and efficient. As for costs, we do always do a free survey and provide a no obligation quotation before any work is carried out. Please keep the receipt safe as that will serve as your warranty for all parts and labour should anything happen during that period. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

RUSSELL

3 years ago

Good Afternoon, Thank you for your response; yes indeed you did give a price of £415 over the phone, added to that later came £125 (ish) for a new cable run then added to that VAT which as a domestic customer I didn't realise that VAT was not included (perhaps I should) which then took the cost from the £415 quoted to the £642 that I eventually paid. I accept there may have been reasons, however it was to late with the engineer already on the roof working not to pay the unexpected extra £125 for the new cable then of course the VAT which I hadn't realised and that may have been my fault. However I still believe that £641 for a replacement aerial and two cable a considerable sum. Again I will also say that the engineer was a really lovely chap who worked hard and resolved all the issues, and your service was fast efficient and effective it really is just the cost.

David

Patvirtinta „Feefo“

3 years ago

Ką David sakė apie grandedigital.co.uk:

Don't bother

Turned up within a couple of hours,once there the man didn't have no interest in doing the job,ended up doing it myself, would not recommend

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon David -- We appreciate you bringing this to our attention. The engineer who made the visit will be consulted regarding this and we will endeavour to investigate further as to why we were unable to assist. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

emlyn

Patvirtinta „Feefo“

3 years ago

Ką emlyn sakė apie grandedigital.co.uk:

Good service if it is OK when I get a freesat box

The engineer arrived as arranged explained the solution and setup the freesat dish.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Emlyn -- Great to hear that we arrived at the scheduled time as requested and that the work completed was to your satisfaction. Thank you from the team for taking the time to share you experience and write a review. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Paul

Patvirtinta „Feefo“

Maesteg

3 years ago

Ką Paul sakė apie grandedigital.co.uk:

Very expensive I thought but I didn't have time to shop around

Clean worker neat and tidy job. Shame about their prices I think it's a rip off what they charge. Beggars can't choosers

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Paul -- Great to hear that the services received was to your approval. We do always advise on costs involved with no obligation before any work is carried out. It's really appreciated that you took the time to write a review - please do not hesitate to contact the team if you experience any further issues. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

Excellent service

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are pleased that you were happy with the excellent service provided by the engineer. Thank you fir the five stars, its much appreciated by the team at Grande Digital. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

jacky

Patvirtinta „Feefo“

3 years ago

Ką jacky sakė apie grandedigital.co.uk:

From phone to end excellent would highly recommend

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Jacky -- We are so pleased we were able to meet your expectations from start to finish. It's really appreciated that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

tracy

Patvirtinta „Feefo“

Holmfirth

3 years ago

Ką tracy sakė apie grandedigital.co.uk:

Great Service

We have been getting intermittent signal issues with Sky, wanted to upgrade a tv in another room and get a better Freeview signal so had a few questions about what direction to go in. Carl the...

Skaityti daugiau

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Tracey -- You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. If we can be of any further assistance please do not hesitate to contact. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Ian

Patvirtinta „Feefo“

Exbourne

3 years ago

Ką Ian sakė apie grandedigital.co.uk:

Efficient, polite, courteous and friendly

The GrandeDigital technician was very polite and helpful.He was realistic on how to achieve the best outcome and the service was able to provide me with a quote there and then. The company were...

Skaityti daugiau

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Ian -- Fantastic feedback for the engineer who made the visit to your home and that the installation was completed in a timely manner and to your satisfaction. On behalf of the team at Grande Digital, thank you so much for sharing your positive experience and taking the time to write a detailed review. Have a great day and thanks again. Kind Regards, The Grande Digital Team

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