Great communication throughout. Always kept up to date with what was going on and sorted us out with as good a deal as possible. Especially during a busy period.
Kim Pollard
Golf Escapes
4 years ago
Hi Darren ... thanks so much for your great review ... we really do appreciate our clients taking the time to post reviews like this as we always aim to please! Kim
Not happy at all very slow service has been a lot better before
James
Golf Escapes
5 years ago
Thank you for your comments Mr. Priestman, we are sorry to hear you thought our service was slow. We made and confirmed your booking on Monday, however, as you know, the Resort did not confirm your final day's tee time, so we had to chase them up for this. As a result, your final confirmation was sent to you at 10am on Wednesday. Given the current challenges we all face, we do feel that a 48 hour turnaround is reasonable, and we did keep you informed.
DE
Dean
5 years ago
You did not keep me informed I had to keep ringing and emailing to get a response
It’s done now so that end it there
Pirkimo data: 19/05/2021
0
Bendrinti
FR
Frances
Patvirtinta „Feefo“
LEATHERHEAD
5 years ago
Ką Frances sakė apie Golf Escapes:
Answered all questions and came back with a quote quickly. Problem was that it went into junk.
Kim Pollard
Golf Escapes
5 years ago
We're so sorry that our emails went into your junk/spam folder - this can sometimes happen unfortunately, and our IT team has logged this observation. However, we're delighted that you're pleased with our service in connection with your booking to date and we will continue to maintain those high levels of attention through to the time of your travel and beyond!
Would definitely recommend your company for booking golf trips excellent communication and no fuss service will definitely use for future trips.
Kim Pollard
Golf Escapes
5 years ago
Thank you, Terry. We aim to please! We will always be here to assist with your future trips, but wish you a happy UK escape meanwhile ... we wish your group a great golf escape.
Pirkimo data: 12/03/2021
0
Bendrinti
AN
Andrew
Patvirtinta „Feefo“
5 years ago
Ką Andrew sakė apie Golf Escapes:
There were some slight difficulties due to the Covid Pandemic which meant the process was not as quick as it would normally be.
Jon
Golf Escapes
5 years ago
We're sorry that you felt the process was not as quick as usual, Andrew. We are finding it is taking longer to get golf, hotel and other confirmations back due to the current global pandemic. Many courses and resorts are either closed or running a reduced service (and we, like many other Companies in the UK are operating with a skeleton staff) and this is naturally having a knock-on effect in timescales.
AN
Andrew
5 years ago
My comments were in no way a criticism of Golf Escapes. Rather a statement of fact as to life during the Pandemic.
The Company was recommended to me by a friend. My point of contact was Mike. I have always previously used Your Golf Travel and they were taking an age to come back to me with answers. Mike gave me...
Skaityti daugiau
Kim Pollard
Golf Escapes
5 years ago
Steve, thank you for your fabulous review which we very much appreciate. We always strive to achieve excellent customer service, and we love to see feedback to show that we are succeeding! Stay safe and well and have as happy a festive season as possible! Kim
Planned, discussed and now booked 7 days and 4 rounds in Dubai. Great price, snd speedy planning. Just need Covid to do one now!
Kim Pollard
Golf Escapes
5 years ago
Absolutely agree, Alan! Thanks so much for your booking - Dubai is just what is needed after this horrendous year! Fingers crossed ......
Pirkimo data: 20/11/2020
0
Bendrinti
PA
Patricia
Patvirtinta „Feefo“
5 years ago
Ką Patricia sakė apie Golf Escapes:
The customer service is excellent. Kind and friendly service and very efficient. Great deals on offer.
Kim Pollard
Golf Escapes
5 years ago
Dear Patricia, thank you for your fabulous review. We aim to provide the efficient and friendly service you mention, so it is great to hear we succeeded - and we will continue to do so! So sorry you were not able to travel, but we look forward to helping plan the next Golf Escape!
Welcome to Golf Escapes, your golf travel experts. We help people find their perfect golf holiday, whether that’s in the UK, Europe or beyond at a great value price. Our aim is to offer the best golf holiday packages on the market and since we set up in 2002 we have sent more than 120,000 happy golfers on their perfect golf breaks, that is Golf Escapes keeping your holiday on course since 2002.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Welcome to Golf Escapes, your golf travel experts. We help people find their perfect golf holiday, whether that’s in the UK, Europe or beyond at a great value price. Our aim is to offer the best golf holiday packages on the market and since we set up in 2002 we have sent more than 120,000 happy golfers on their perfect golf breaks, that is Golf Escapes keeping your holiday on course since 2002.