I never actually received my confirmation for the flights. Granted I waited only 8 hours and ended up canceling cause I found a better deal. They refunded me minus a small cancellation fee (which I...
Skaityti daugiau
Mavyreen
Globehunters
7 years ago
Thank you very much for the review! If you need further assistance, please do not hesitate to contact us.
0
Bendrinti
Patikimas klientas
7 years ago
Good service and will use again
Was worried by negative reviews but I have to say I had a really good service from Globehunters. Spoke to staff on the phone who were very helpful and honest and my e-tickets arrived the day after I...
Skaityti daugiau
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight!
Wishing you a safe and happy trip!
0
Bendrinti
Patikimas klientas
7 years ago
I was kept on hold for a long while and passed to 3 different people just to confirm I did not want to add baggage.
Mavyreen
Globehunters
7 years ago
Hello, We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers. Your feedback has been taken very seriously and will be passed on to the relevant Departments. Again, we apologise for the inconvenience caused.
0
Bendrinti
Patikimas klientas
7 years ago
Was ok but would have been better for me if I had booked direct with the air line as I could not select seats using your service.
Mavyreen
Globehunters
7 years ago
Thank you very much for your fab review!
Our website picks up the best available fares available through the airline fare distribution system, and compared to a particular carrier, a third party travel agent has much lesser flexibility in terms of additional services that can be provided along with the reservation. However, you could choose your seats when you log in to check for your flight's details on the Airline's website using the e-ticket we have provided.
If you need further assistance, please do not hesitate to contact us.
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Could of been better at offering alternative return flights
Mavyreen
Globehunters
7 years ago
Hi, We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. We try as much as we can to offer our customers with flights that suit them. Unfortunately, our hands are tied in this case as we are reliant to the airlines on their schedules and available flights they have on offer. If you would like us to assist you, please kindly send us a message on socialmedia@globehunters.com so we may check if there's anything we can do to help.
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Excellent experience
Service received when booking flights to the USA was excellent. Easy booking process and all e-documents received very quickly. Highly recommended.
Mavyreen
Globehunters
7 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Fast, efficient, online booking service!
I was looking online for travel agencies that can give a good deal for flights to Manila but most of them were phone call offers only and none of the advertised fares were true. I have booked with...
Skaityti daugiau
Mavyreen
Globehunters
7 years ago
Thank you very much for your awesome review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
We are happy to have served you again this time around and looking forward to your trips in the future!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie Globehunters:
űámné -áélűl
úkműálőűé.á
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Not the most friendly or helpful but we got the tickets!
Having read dubious reviews I wasn't sure what to expect. We didn't get the tickets straight away and instead received a missed call with no message the following day. When we called back it was...
Skaityti daugiau
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback about our services. We are sorry to hear about the inconvenience that you faced after booking your flights with us.
We were trying to reach out to check if you were aware that the tickets booked on your reservation were with hand baggage only. In case you needed checked-in baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued.
We understand that the strange missed call made you uncomfortable and the callback was not ideal - we will look into it to make sure it won't happen again. We would like to offer our sincere apologies for that. This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware of the limitations of the fare offered for your reservation.
Please accept our apologies for the inconvenience and we hope to assist you again in the near future.
Regards, Team Globehunters
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie Globehunters:
First time to use globehunters, very happy with their service. Will definitely use it again. More power!
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight!
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
