very pleasant and human on the phone. helpful. prompt service.
0
Bendrinti
Patikimas klientas
4 years ago
Gigaclear deliver a first class broadband service however their response to service issues and serving notice of outages has deteriorated in the last 12 months. Also there appears to be no out of...
Skaityti daugiau
0
Bendrinti
TC
Trusted Customer
West Oxfordshire
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
WHAT A SHAME
The installation was good and the system has operated well enough for the last 18 months. But since the contract has come up for renewal, I have tried phoning and emailing to renegotiate the...
Skaityti daugiau
0
Bendrinti
TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
I think Gigaclear are the best internet provider I’ve been with. Fixing problems is easy and the speed is suberb.
If i had one complaint, when we first joined you could pay £10 for a full gig pipe...
Skaityti daugiau
0
Bendrinti
TC
Trusted Customer
Brackley
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
Loss of internet and a huge leap in cost from £34 to £49
Loss on internet on several days and then they put price up from £34 to a huge £49
0
Bendrinti
Patikimas klientas
4 years ago
Consistent service provision, well communicated maintenance interruptions and good speeds always available, subject of course to in-house equipment connectivity.
0
Bendrinti
Patikimas klientas
4 years ago
Great to have Fibre to the house and at a great speed.
Great speed and comms for planned outages. Being told of unscheduled outages by email locks logic though, a text may be better.
0
Bendrinti
Patikimas klientas
4 years ago
Ok but not great
Usually good customer service but the network is flaky and prone to occasional drops in service which is frustrating
0
Bendrinti
TC
Trusted Customer
Kings Cliffe
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
Very good speed for very good price
Was very pleased to take up the offer of faster speed for half the money, will be looking out for a similar good deal when the 18 months of the current contract is up.
0
Bendrinti
CB
Chris Britton
4 years ago
Ką Chris Britton sakė apie Gigaclear Limited:
Very friendly and professional engineer solved the problem quickly with minimal fuss and disruption. Excellent service.
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