Informed Gigaclear technical support of a faulty router & they promised to investigate and respond. No further contact from Gigaclear despite me chasing them for over 2 weeks now.
0
Bendrinti
Patikimas klientas
4 years ago
Why cant you report an outage 24hrs a day to a person
It's a dire situation when you cannot report an outage or problem straight away. It's ridiculous to email and hear nothing. The Gigaclear outage status page never showed or gave any update of a...
Skaityti daugiau
0
Bendrinti
TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
Too much buffering, too many dropouts, **** installation from cowboys. Always a reason never a solution other than 'we're working on that for the most expensive broadband on the planet. It'll be...
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0
Bendrinti
Patikimas klientas
4 years ago
I'm lost without my internet I found the engineers very helpful prompt and well mannered. Great service guys
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Bendrinti
Patikimas klientas
4 years ago
Absolutely spot on .
Absolutely spot on , excellent speed ,fab service and reliability.
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Bendrinti
TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
Overall good, like the visibility on planned maintenance given. Although we have also experienced 4 unplanned outages not sure if all connected during the year, which lasted between a couple of...
Skaityti daugiau
0
Bendrinti
TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
had a problem they helped to sort it do pay £41 a month
0
Bendrinti
Patikimas klientas
4 years ago
Terrible customer services when you have a problem they don’t want to no.
0
Bendrinti
KD
Karen Davies
Newland
4 years ago
Ką Karen Davies sakė apie Gigaclear Limited:
Brought Fibre to our Little Village
Brought fibre to rural location when we had almost given up hope. We’re responsive and cooperative. Service good. Occasional outages but communication great.
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