Waited 2 years, which was very frustrating. Customer service was poor no follow up.
But must add once connected brilliant.
0
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TR
Tony Rea
4 years ago
Ką Tony Rea sakė apie Gigaclear Limited:
WPoor customer service. Was also told to speak to Sky re Q Box ISP issues
75 characters isn’t enough to explain but poor response, time to issues, if at all. When they did come back to me I think I got cut off before the conversation had finished as the box had been ticked
0
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Patikimas klientas
4 years ago
Keeps showing loading sign and freezing tv
Service is great when it works but im getting a lot of pauses like when watching bbciplayer. It freezes up or does the loading symbol.
0
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TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
Good, consistent service, limited flexibility to increasetariff
Gigahertz have provided a good service so far. Technical support however has been a challenge at times however Network issues are infrequent. Unfortunately they are not willing to allow new customers...
Skaityti daugiau
0
Bendrinti
NC
Neil Chamberlain
4 years ago
Ką Neil Chamberlain sakė apie Gigaclear Limited:
Signal sometimes drops out.
0
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TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
Pre-Christmas panic
Our business relies upon the internet and to be knocked out at this time of year with pre-Christmas orders is very frustrating!
This is compounded when left in the dark by Gigaclear about resolving...
Skaityti daugiau
0
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TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
Excellent service
Excellent service
1
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Patikimas klientas
4 years ago
Unbroken service, very good speeds and good response when needed assistance
0
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Patikimas klientas
4 years ago
Okay company, okay product, nothing exceptional
Broadband generally works as you would expect. I can't give 4 or 5 stars as your pricing is a bit high and your broadband doesn't reach through the whole of my house I have to use and extender.
0
Bendrinti
TC
Trusted Customer
4 years ago
Ką Trusted Customer sakė apie Gigaclear Limited:
We are struggling with broadband atm and noticed the gigaclear connection boxes on the verge of james farm james lane near rg71lx are open with wires hanging out, pls could this be looked into as it...
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