The service so far has been fine. But we shall see how it is once I return the ring. The ring WAS EXTREMELY DISAPPOINTING! NO COLOR AT ALL TO IT. More like LESSER than an 'A' level of Tanzanite...not...
Skaityti daugiau
Jayne - Help Team
Gemporia.com US
3 years ago
Hi,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case. The quality of our products is really important to us, and we welcome your feedback, which has now been passed across to the relevant members of our Team to be looked at further.
You are welcome to return your purchase under our money back guarantee, and we will be happy to process a refund for you.
Please do not hesitate to contact our Help Team should you wish to discuss this further.
Kind regards,
Gemporia.
One of the pairs of earrings won’t open at all. The problem being that now that I’ve opened them they can’t be sent back for replacement. The other, more expensive earrings, only have decoration on...
Skaityti daugiau
Jayne - Help Team
Gemporia.com US
3 years ago
Hi,
Thank you for your review.
We are very sorry to hear of the issues with your purchases, and understand your disappointment.
If these earrings are faulty, and they will not open, then even though the hygiene seal has been broken, these can be returned for refund due to them been a faulty/damaged item. Please do give our team a call to check stock availability and they will be able to reserve a replacement for you.
Do not hesitate to contact us again should you have any further queries.
Gemporia.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
