Hi Sandra,
Thank you for your review.
We're really sorry to hear about the frustration and inconvenience this situation has caused. We understand how upsetting it must be to deal with delivery issues, and we want to assure you that we are taking this matter seriously. While our policy requires us to allow 15 working days before we can consider a parcel lost, we can see that a supervisor has contacted the warehouse yesterday and initiated a search for your missing parcels. She should be back in touch with you at some point today with an update.We truly value your patience and understanding while we work to resolve this for you. Please rest assured that we are committed to ensuring you receive your items or a suitable resolution as quickly as possible.
Kind regards,
Gemporia
Pirkimo data: 01/12/2024
0
Bendrinti
NS
Nancy Siedler
Patvirtinta „Feefo“
Louisville,Ohio USA
1 year ago
Ką Nancy Siedler sakė apie Gemporia.com US:
It took longer than expected to be delivered
Atsiliepimai apie gaminius
Pirkimo data: 01/12/2024
0
Bendrinti
NG
NG
Patvirtinta „Feefo“
1 year ago
Ką NG sakė apie Gemporia.com US:
I have always spoken to kind people who genuinely want to resolve issues.
Atsiliepimai apie gaminius
Pirkimo data: 01/12/2024
0
Bendrinti
MS
Maria S.
Patvirtinta „Feefo“
Palmdale
1 year ago
Ką Maria S. sakė apie Gemporia.com US:
Very responsive. Due to extenuating circumstances, there is a great need for me to keep a close eye on shipment. Getting a tracking number (FIC or Fedex tracking number) in the email sent to me,...
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
