Good afternoon,
Thank you for your feedback regarding item QAFC06.
We were unable to reach you today when we called to discuss the issues that you have had with this particular item, so a message has been left instead. We are sorry to hear that you were disappointed with the quality of this product and that you are planning on sending the item back to us. Once we receive your return, we will aim to process this as quickly as possible. If the warehouse deem the item as faulty, we will gladly refund any return postage costs.
If you require any further assistance, please contact our help team.
Kind regards,
Clare W - Help Team
www.gemcollector.com
Thank you for your feedback.
Unfortunately, we have been unable to contact you today to discuss this matter further with you.
Please accept our apologies for the mix up with this item. I can see you have returned this item to us, which we have now received. We aim to have your refund processed and authorised within 3-5 business day. This is including you return postage charges.
If you have any questions, please feel free to give us a call.
Steph - Help Team
www.gemporia.com
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
