„Gem Collector UK“ apžvalgos

Thank you for your feedback, Unfortunately we were unable to contact you due to the late hour. We are sorry to hear that a fault has developed in item Size P to Q White Akoya Cultured Pearl (7.50mm) & White Zircon 9K White Gold Ring - WPGL11. Unfortunately we no longer have this item in stock. Therefore please feel free to return this item and a refund will be issued as soon as possible. Alternatively, You may also wish to contact The Outwork (0121 688 88808) or the Regency Jewellers (0121 236 7806), who will be able to provide a quote for the cost of repair over the phone. We will usually cover the cost of repair for items purchased in the last 6 months. However, this will need to be authorised by a Call Centre Manager or Supervisor on shift, before the item is sent for repair. If you require any further assistance, please do not hesitate to call our Help Team on 0333 400 8000, option 5. Tom Whitty Help Team - Gem Collector UK

Thank you for your feedback regarding item 2.43ct Ajmer Iolite - FVSI42 It's disappointing to hear this did not meet your expectations. Unfortunately as we deal in genuine gemstones, the colour is going to vary slightly from piece to piece, which is to be expected. Purchasing items which you have not personally hand picked yourself as a risk which all customer’s have to take, which is one of the reasons why we offer the 30 day money back guarantee. You are more than welcome to return these to us for either a refund, credit or replacement. Please feel free to contact us if you have any more queries. Tom Whitty Help Team - Gemporia.com