I had amazing service from everyone except when I telephoned. The contempt shone out with every word. The person I spoke to did not treat me as a person with feelings. As I have had call centre...
Skaityti daugiau
Gem Collector UK
Gem Collector UK
11 years ago
Thank you for responding to our request for feedback.
It is unfortunate that we were not able to make contact with you today due to the late hour. We are sorry to hear that you have been left disappointed with the service received recently here at Gems TV, we are glad to hear that this is a rare occurence.
Your comments will be passed to the relevant department for evaluation, however, if you would like to speak with us personally about this matter, please contact our Help Team on 0333 400 8000, option 5.
With regards to your Rose Quartz, we welcome you to take advantage of our 30 day money back guarantee if ever you are not 100% satisfied with an item that you have received. Please let us know if we can assist with returns informtaion, or with sourcing an alternative.
Roz Crombie
www.Gemcollector.com
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
