Thank you for responding to our request for feedback.
It is unfortunate that we were not able to make contact with you today due to the late hour, we are sorry to hear that you are not happy with your purchase of the .28ct Paraiba Tourmaline - IFBG02.
If ever you receive an item and you are not 100% happy please do take advantage of our 30 day money back guarantee, if you would like to send that back we will be happy to issue a replacement or a refund.
Sorry for any inconvenience caused by this.
If you would like to discuss this further, please do not hesitate to contact us on 0333 400 8000 and select option 5 for the Customer Service Team.
Kelly - Help Team.com
www.gemporia.com
Online ordering and callcentre staff are good. If I was rating Gemporia customer services this rating would be 'Poor' or 'Bad', as I have had a bad experience with them recently over return of a...
Callcentre operators are good, always efficient and helpful. Have to say that due to recent experiences (in respect of refund claim for a damaged pendant purchased from Gemporia), I cannot say the...
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
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„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.