Thank you for your recent feedback.
Standard Delivery for £2.95 will take between 4-6 working days your order was placed on 9th October and was delivered on the 4th working day which is within the time frame for Standard Delivery.
We do offer a Premium Delivery for £4.95 and delivery will be between 2-3 working days if an order is needed sooner.
If you would like to discuss this further, please do not hesitate to contact us on 0333 400 8000 and select Option 5 for the Customer Service Team.
Hazel-Help Team
www.gemporia.com
Although I have used this company several times in the past without incident, this time I was badly let down. An item was delivered that was not as described on the web site (poor quality and badly...
Skaityti daugiau
Gem Collector UK
Gem Collector UK
10 years ago
We could not contact you today due to the lateness of the hour, so thankyou for your Feedback on the 1.30ct Green Tourmaline. With regards to the photos, we currently have approx 18,576 stones listed on the site, so with that sort of quantity it would unfortunately be time and space prohibitive to have 3 photos of each stone.We show a representative photo of each item, and as much detail listed as possible to describe the stone. If you click "request a demo", then a presenter will show the stone you have requested at some point in the near future. If you click "request a scheduled demo" then you can choose a particular day and hour spot for the demo to be done. This way you can see the stone you are interested in on the television.I can pass on your request for a depth dimension to the relevant department.
Gem Collector UK
Gem Collector UK
10 years ago
We could not contact you today due to the lateness of the hour, so thankyou for your Feedback on the 1.30ct Green Tourmaline. With regards to the photos, we currently have approx 18,576 stones listed on the site, so with that sort of quantity it would unfortunately be time and space prohibitive to have 3 photos of each stone.We show a representative photo of each item, and as much detail listed as possible to describe the stone. If you click "request a demo", then a presenter will show the stone you have requested at some point in the near future. If you click "request a scheduled demo" then you can choose a particular day and hour spot for the demo to be done. This way you can see the stone you are interested in on the television.Whilst width and length are constant, a "depth" dimension would vary depending on the cut of the stone- for example a cabochon cut is flat on one side, so that the other dimension would actually be height.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
