Service second to none always happy to make the process as easy and fast as possible whether returning an item or enquiring on the progress of an order brilliant company
Atsiliepimai apie gaminius
Gem Collector UK
Gem Collector UK
10 years ago
We appreciate you taking the time submitting your feedback on your purchase of the Gem Collection. If you would like to return this item we can send you a replacement collection as soon as we receive it. We will, of course, refund your postage expenses to do so. If you would like to discuss in further detail please contact the undersigned after 4.00 p.m. over the next couple of days. Assuring you of our best attention.
Christine Andrew - Customer Services Adviser
www.gemporia.com
Pirkimo data: 01/12/2015
0
Bendrinti
Patikimas klientas
10 years ago
the presenters are really good and helpful
Atsiliepimai apie gaminius
Pirkimo data: 30/11/2015
0
Bendrinti
Patikimas klientas
10 years ago
Excellent customer service as usual
Atsiliepimai apie gaminius
Pirkimo data: 30/11/2015
0
Bendrinti
Patikimas klientas
10 years ago
good customer service
Atsiliepimai apie gaminius
Pirkimo data: 27/11/2015
0
Bendrinti
Patikimas klientas
10 years ago
Very good
Atsiliepimai apie gaminius
Gem Collector UK
Gem Collector UK
10 years ago
Thank you for taking the time to leave your feedback on the Coober Pedy Opal.
We are sorry that this item did not meet our usual standards and can see that this has been returned. We will process your request as quickly as possible and ask that this item be inspected.
Please do not hesitate to contact a member of the Customer Services Help Team should we be able to assist further.
Georgie
Help Team
www.gemporia.com
Gem Collector UK
Gem Collector UK
10 years ago
We were unable to contact you today due to the lateness of the hour, but thank you for your Feedback regarding the 1.00 ct Coober Pedy Opal (N) - DSOC80
We are very sorry to hear that a stone in the item was damaged, but please call our Customer Services team and they will be happy to explain your options.
Kind Regards.
Tom Whitty
Help Team - Gemporia.com
A privilege to watch this kind of viewing on the web. A huge variety of natures best & oddest gemstones,seen & presented in a 'natural' knowledgeable way ,& good humor . Lovely family atmosphere of...
Skaityti daugiau
Atsiliepimai apie gaminius
Pirkimo data: 26/11/2015
0
Bendrinti
Patikimas klientas
10 years ago
Excellent
Atsiliepimai apie gaminius
Gem Collector UK
Gem Collector UK
10 years ago
Thank you for your recent review.
We are sorry to hear that you are disappointed that your Opal has been treated. All Treatments are in the product details on our website so customers are aware of treatment prior to purchasing.
You are welcome to return your Opal within your return policy for a refund.
Should you require any further assistance please don't hesitate to contact us.
Jodie - Helpteam
www.gemcollector.com
I recommend this web site very highly for many reasons.Great viewing,great deals,knowledgeable presenters who are a mine of information, & an opportunity to have a 2 way question & answer live...
Skaityti daugiau
Patikimas klientas
10 years ago
Thank you for your great British run business,with the ethical standards you hold,& supporting those who work so hard to dig up,& cut these lovely treasures.
The presenters are so very good at passing on their valuable knowledge in an open & honest way, with such a lovely natural manner & homely conversation scattered here & there.It makes for a great collective community of customers as people,not just faceless customers, even without face book interaction.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
