Really enjoyed the trip, very happy with the hotel and would use it again. We were delayed on the out bound and inbound flight. But no more than an hour each way which is tolerable.
Atsiliepimai apie gaminius
Pirkimo data: 31/07/2014
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
12 years ago
Easy to make a booking. Everything clearly explained. no complaints at all.
Atsiliepimai apie gaminius
Pirkimo data: 14/06/2014
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
12 years ago
Love flying direct from jersey. Very comfortable aircraft.
Would have liked to been able to reserve seat on plane
Fly Direct
FlyDirect
12 years ago
On our Fly Direct charter aircraft it is not possible to pre book seats. The Barcelona Atiram has a small reception Area for check in it is not manned on a 24 hour basis. The hotel does not have a bar in house as there are many close by.
Yours sincerely
Celine Bentley
Customer Services Manager
Cabin service let it down. The delay caused by each customer paying for items was ridiculous. We were next to one last row and were offered nothing worthwhile it had all gone and in any event 15...
Did not reply to my e-mail for further info on Majorca package
Fly Direct
FlyDirect
12 years ago
We have checked through our emails and we do not appear to have received an email from you requesting further information, any time after the date you booked which was the 02 August 2014. We are always happy to give clients who use our website information by email or phone if they call us. We are delighted you enjoyed the holiday and your stay at the Vistamar Hotel.
Yours sincerely
Celine Bentley
Customer Services Manager
Patikimas klientas
12 years ago
I requested information from you previous to my booking date by e-mail, not after and did not receive a reply from you. However I then proceeded to book online anyway. I wonder how many potential customers you might loose or have lost due to this!! I would also like to point out that I telephoned on two separate occasions to request information as well, and at both times the phone was not answered.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.