Smartwings flights too cramped and very uncomfortable. Long queues at airports.
Nuria Arocas
FlyDirect
4 years ago
Thank you for you honest review. We're sorry to hear that our direct services to Tenerife didn't live up to your expectations.
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
4 years ago
Thank you for you honest review. We're sorry to hear that our direct services to Tenerife didn't live up to your expectations.
Pirkimo data: 17/04/2022
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Excellent service. Ease of travel from Guernsey via Jersey. Would be good to receive the itinerary a little earlier than 3 days before departure.
Nuria Arocas
FlyDirect
4 years ago
Thank your 5-star review! It's great to travel hassle-free and direct to the holiday destination.
When you book your holiday you can see the flight times straight away, the email we send 3 days prior to departure provides clients with the same information they already have :) We hope you had a great time in Tenerife.
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
4 years ago
Thank you for the great review, it seems like you had a wonderful stay :)
I would have given a five star but there are a couple of things that could perhaps be improved. The first is that email communications do not come from one consistent email address and whilst it was...
Skaityti daugiau
Nuria Arocas
FlyDirect
4 years ago
Thank you for taking the time in reviewing us. Perfection doesn't exist Mr. Le Couilliard :P
We always advise our clients to check the check the spam emails folder as this is something that may happen. Regarding to the private transfer, unfortunately that's the way it works. On a positive note, we're glad you find our customer service attentive and helpful :)
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
4 years ago
Thank you for your review. We've already passed your constructive feedback on the hotel, so that they can improve their services.
The website was easy to navigate and confirmations / final instructions were received in line with stated timescales
Hotel as described and flights were on time
Nuria Arocas
FlyDirect
4 years ago
Big thank you for the 5-star review Mr. Hermitage :) We're happy you find Fly Direct useful and helpful. We look forward to hearing about your next adventure and, indeed, assist you.
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
4 years ago
Thank you for your review! We're happy you find Fly Direct useful and helpful. We look forward to hearing about your next adventure and, indeed, assist you.
Pirkimo data: 10/04/2022
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Both direct flights to Tenerife were exelentfrom start to finish and would not hesitate to book anymore..
Pirkimo data: 10/04/2022
0
Bendrinti
MB
Mr M De bourcier
Patvirtinta „Feefo“
St. Helier, Jersey
4 years ago
Ką Mr M De bourcier sakė apie FlyDirect:
Yes direct is good. Unfortunately return to jersey not so good. We had to sit and wait on aircraft after landing as immigration officers were not ready to process us. Then we had a further wait for...
Skaityti daugiau
Nuria Arocas
FlyDirect
4 years ago
Thank you for you review Mr. De Bourcier. We're happy your holiday unfolded smoothly and you had a wonderful time in Tenerife. We couldn't agree more with you, flying direct is priceless and comfortable. Regarding to Jersey Airport, we totally understand and share your frustration, however it is out of our control. Hopefully it won't happen again!
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
4 years ago
Thank you for your review Mr. De Bourcier. We're happy your holiday unfolded smoothly and you had a wonderful time in Tenerife. We couldn't agree more with you, flying direct is priceless and comfortable. Regarding to Jersey Airport, we totally understand and share your frustration, however it is out of our control. Hopefully it won't happen again!
Efficient, smooth holiday. Hotel of our choice for a second visit
Nuria Arocas
FlyDirect
4 years ago
Thank you for your kind words. We're glad to hear you enjoyed your holidays and you're satisfied with the services provided by FlyDiret Holidays.
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
4 years ago
Thank you for your kind words. We're glad to hear you enjoyed your holidays and you're satisfied with the services provided by FlyDirect Holidays.
Pirkimo data: 10/04/2022
0
Bendrinti
MS
Mr M Saunders
Patvirtinta „Feefo“
Jersey
4 years ago
Ką Mr M Saunders sakė apie FlyDirect:
Very helpful & the usual courtesy. I will continue to use them.
Atsiliepimai apie gaminius
Rebecca Evans
FlyDirect
4 years ago
Many Thanks for your feedback. We're sorry to hear that you were disappointed with the apartment facilities. It is common in Spanish apartments to offer a 'kitchenette' to prepare snacks and light meals rather than a full kitchen. For future holidays if you'd prefer a full kitchen please do get in touch and we can try and source the right property for you. We hope that this didn't detract for an otherwise pleasant holiday.
Pirkimo data: 10/04/2022
0
Bendrinti
MH
Mr D Hamilton
Patvirtinta „Feefo“
4 years ago
Ką Mr D Hamilton sakė apie FlyDirect:
Absolutely no issues to report. Flights were on time, staff before flying were extremley helpful. Would certainly use again.
Nuria Arocas
FlyDirect
4 years ago
Than you so much for the 5-star review :)
We're glad you found FlyDirect useful and helpful :) We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy! Looking forward to hear about your next adventure!
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
4 years ago
Happy customers, happy team!
Pirkimo data: 10/04/2022
0
Bendrinti
MB
Mr J Barker
Patvirtinta „Feefo“
4 years ago
Ką Mr J Barker sakė apie FlyDirect:
arrived at hotel and told no booking in your name!!! Put in to the worst room in the hotel, not impressed
Rebecca Evans
FlyDirect
4 years ago
Many Thanks for your feedback. Further to our correspondence whilst you were in Tenerife, your booking was confirmed to us at the time it was made. We understood that the hotel offered an upgrade to a pool view room as compensation for their error, but if this was not the case then please let us know so that we can take it up with them again.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.