Car park was easy to find and had good choices of spaces. Unfortunately when I went to leave it tried to charge me £60. I then had to call for assistance and search for my confirmation email.
Liz
FHR Airport Services Ltd
7 years ago
Thank you for your feedback.
I have spoken to Edinburgh Airport about this problem and they have apologised for any inconvenience and advised that the problem is down to the Number Plate recognition equipment not picking up your number plate. This apparently can be because of a mark on the number plate, a speck of dirt on the ANPR camera or even just the weather if it is raining, so it is not an uncommon occurrence. This can happen at the car park which ever company you use to make your booking and on your voucher you had the airports own confirmation number of your booking (starting ref_mmi) in case of any problem and the airport have advised that customers just need to press the button and speak to them to get the barrier opened.
I am sorry that this has happened to you and for any inconvenience, it is however outside the control of FHR.
Kind regards
FHR Customer Services
Pirkimo data: 28/02/2019
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie FHR Airport Services Ltd:
Great service
Pirkimo data: 07/03/2019
0
Bendrinti
Patikimas klientas
7 years ago
Always use and couldn’t be happier with service
Pirkimo data: 03/03/2019
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie FHR Airport Services Ltd:
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.