Issue resolved quickly, they knew exactly what I needed to do.
Macrine
OvuSense
1 year ago
Hi,
Thank you for your feedback!
I'm glad we could resolve your issue quickly and provide the guidance you needed.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
Macrine. A
Customer Support Advisor
0
Bendrinti
HR
Hannah Roberts
Patvirtinta „Feefo“
1 year ago
Ką Hannah Roberts sakė apie OvuSense:
Quick and friendly response with all the information I need provided
Exceptional
Kate
OvuSense
1 year ago
Thanks for taking the time to leave some feedback.
I am so pleased that we were able to answer your query in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team.
Best wishes,
Kate S.
Customer Support Advisor
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Very helpfu l on the chat function
Very helpful representative called Macrine
Macrine
OvuSense
1 year ago
Hi,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Attentive customer service
I had a problem connecting my device and the team were very quick to respond and send me useful advice. They also chased up when I hadn’t responded whilst being at work. Very friendly and patient,...
Skaityti daugiau
Macrine
OvuSense
1 year ago
Hi,
Thank you for your wonderful feedback!
We're delighted to hear that our team was able to assist you promptly and effectively with your device connection issue. It's great to know that their friendly and patient approach made a positive impact.
If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best wishes,
Macrine,
Customer Support Advisor
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Great experience
Great experience recently when having an issue with my chart. Friendly and efficient service
Macrine
OvuSense
1 year ago
Hi,
Thank you for sharing your positive experience!
We're thrilled to hear that our team provided friendly and efficient service when you encountered an issue with your chart. Your satisfaction is very important to us, and we’re glad we could assist you promptly.
If you have any more questions or need further assistance, please don’t hesitate to contact us.
Best wishes,
Macrine
Customer Support Advisor
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Caring customer service.
I'll be honest, when I reached out with a question I wasn't expecting a real person to answer! Jenny was responsive, thorough, and made me feel like I could reach out anytime. If I could rate a 10 I...
Skaityti daugiau
Macrine
OvuSense
2 years ago
Hi,
Thank you for your lovely feedback!
We're delighted to hear about your positive experience with Jenny! Providing attentive and helpful support is what we strive for, and it's fantastic to know that Jenny's assistance exceeded your expectations.
If there's anything else we can help you with, please don't hesitate to ask!
Best wishes,
Macrine. A
Customer Support Advisor
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Obtaining tracking information
Quick, friendly customer service
Macrine
OvuSense
2 years ago
Hi,
Thank you for your feedback!
We're thrilled to hear that you found our customer service quick and friendly. Providing excellent service is our top priority, and we're glad we could meet your expectations.
If you have any further questions or concerns, feel free to reach out anytime. We're here to help!
Kind Regards,
Macrine
Customer Support Advisor
0
Bendrinti
DR
Dilma Rodrigues
Patvirtinta „Feefo“
🇬🇧
2 years ago
Ką Dilma Rodrigues sakė apie OvuSense:
Superb Service ❤️
100%good customer service.i am really pleased with the service provided, very quick response and down to earth staff.
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback! We're thrilled to hear that you're pleased with the service provided.
Providing quick responses and ensuring a down-to-earth interaction with our customers is always our aim.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
DR
Dilma Rodrigues
2 years ago
Thank you ❤️
0
Bendrinti
KN
Katie N.
Patvirtinta „Feefo“
Michigan
2 years ago
Ką Katie N. sakė apie OvuSense:
OvuSense Gave Me ‘Due Date’ Certainty!
I decided to use OvuSense OvuCore after my first month of unsuccessfully trying to earnestly conceive after 10 years of marriage. I am so glad I did! I have a significant familial history of...
Skaityti daugiau
Kate
OvuSense
2 years ago
Hi Katie,
Thanks so much for taking the time to leave an amazing review! It always makes our day to hear when a User has had a positive experience.
A huge congratulations on your wonderful pregnancy news! On behalf of the OvuSense Team, we are so pleased for you and your family.
It's great to hear that you found OvuSense to be such a valuable tool when tracking your cycles and trying to conceive. The OvuCore sensor tracks Core Body Temperature in real-time, giving an accurate picture of what your body is doing and helping to plan for pregnancy.
We too believe that everyone should have access to knowledgeable resources and advice on how to track their cycles accurately. One area that we continue to grow, is to work alongside clinicians, to ensure that their patients have the best guidance on their fertility journey. As a RN, it’s fantastic to read your insights and learn that you’ve shared your data with your MW to calculate your due date.
We wish you a very happy and healthy pregnancy and can’t wait to hear of the arrival of your son!
Best wishes,
Kate S
Customer Support Advisor
0
Bendrinti
LP
Louise Pilcher
Patvirtinta „Feefo“
2 years ago
Ką Louise Pilcher sakė apie OvuSense:
they were really easy to buy from and have a wonderful online community where they have moderators and admins answering peoples questions which can be pretty constant. Although I never felt the need...
Skaityti daugiau
Kate
OvuSense
2 years ago
Hi Louise,
Thanks for leaving some wonderful feedback!
I am so pleased that you found OvuSense easy to use and interpret your charts. As you know, we have an amazing community over in the private Facebook group, where both Moderators and other OvuSense Users are happy to answer any questions and have a wealth of knowledge and advice. Alternatively, we also offer support via the OvuSense App, where you can chat to a member of the OvuSense Team.
If there is anything you need assistance with, please don’t hesitate to reach out and we will be happy to help!
Best wishes,
Kate S
Customer Support Advisor
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„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
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