Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Explore apžvalgos

Rodomos visos 8,288 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Competent but a little more flexibility on flights required

I think better options in terms of flights should be offered. We live near Leeds Bradford and I am convinced a route to Jo'burg via Schipol must have been possible. It wasn't quoted, just a flight...

Skaityti daugiau

Sam - Customer Relations

Explore

6 years ago

Hello and thank you for your feedback. On listening to the booking call you mentioned your preference for either Leeds/Manchester and the agent did discuss options at the time. That being said the agent did only offerManchester - it could be that the options were not good or very expensive from Leeds,as we are happy to book any available flights that suit you. This being said a confirmation from the agent that this was the case would have been helpful rather than disregarding and moving on to just offering one over the other. The agent did ask if you wanted to go ahead or check with your fellow passenger as the flights were instant purchase however you advised you were happy to go ahead. We do offer trip onlybooking so if you just want to book the trip and source flights yourself this is always available as an option.

Atsiliepimai apie gaminius

Pirkimo data: 22/09/2019

Explore

Patvirtinta „Feefo“

Golden, British Columbia, Canada

6 years ago

Ką Explore sakė apie Explore:

Clear and quick response to questions.

Great tour leader, well organized, good accommodation, interesting itinerary

Atsiliepimai apie gaminius

Pirkimo data: 13/10/2019

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Very interesting trip

Excellent trip with fantastic guide Aladdin.Very friendly people and wonderful sites to visit.

Atsiliepimai apie gaminius

Pirkimo data: 14/10/2019

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

I've used Explore many times over the years. Customer service is always very good and the trips themselves are well organised and always great fun.

Atsiliepimai apie gaminius

Pirkimo data: 29/09/2019

Explore

Patvirtinta „Feefo“

Chichester

6 years ago

Ką Explore sakė apie Explore:

an amazing experience - opened my eyes to Russia past and present

Excellent combination of organised visits and free time. Two fabulous locations.

Atsiliepimai apie gaminius

Pirkimo data: 15/10/2019

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

They did not respond to an email that I sent them regarding travel arrangements within 48 hours. I sent it a few days before departure date but allowed 48 hours for a reply. I had to ring up to get a...

Skaityti daugiau

Sam - Customer Relations

Explore

6 years ago

Hello and thank you for your feedback. I was concerned you had not received a response within our noted 48hrstimeframe and as such investigated with the team in question. Your email arrived with us first thingon the 19th and you called on the following morning where I was pleased to seethe agent answered your enquiry in full.

Atsiliepimai apie gaminius

Pirkimo data: 15/10/2019

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

The original documents were blank. I had to request a new set -also blank. The correct documents were then posted

Atsiliepimai apie gaminius

Pirkimo data: 08/10/2019

Explore

Patvirtinta „Feefo“

6 years ago

Ką Explore sakė apie Explore:

Fine

Organisation and communications were great.

Atsiliepimai apie gaminius

Pirkimo data: 30/09/2019

Explore

Patvirtinta „Feefo“

southampton

6 years ago

Ką Explore sakė apie Explore:

Really good.

Very helpful. Answered all my questions in a friendly way.

Atsiliepimai apie gaminius

Pirkimo data: 05/10/2019

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Great trip

Great knowledgeable guide, good itinerary. Would be better to arrange more than one transfer to start accommodation rather than leaving people to wait 6 hours in a provincial airport

Atsiliepimai apie gaminius

Pirkimo data: 05/10/2019

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (9674)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

„Feefo Ecolabels“

Peržiūrėti 4 daugiau ženklelių

Šiais ženkleliais patvirtinama, kad Explore teiginiai apie aplinkosaugą yra aiškūs ir tikslūs, todėl galite būti tikri, kad perkate tvariai. Sukurta bendradarbiaujant su „Ethy“.

Žr. kitus ženklelius

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Explore“ apžvalgos

Balkans Rail AdventureDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęLjubljana, Kotor, Sarajevo rail journey to Belgrade was awesome, Ohrid and the National Parks in North Macedonia.

Jordan DiscoveryDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęVery varied trip with enjoyable company. Very knowledgeable guide.

Jordan DiscoveryDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainę

Moscow and St. PetersburgDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThe Kremlin, the Hermitage and Peterhof must rank among the world's top sights. Also enjoyed the overnight on an old-style sleeper.

The Silk Road of UzbekistanDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęSaw all important sights.

Hiking Turkey's Lycian WayDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęScenic walks. I found the walking tough but can't see how you can change the route, but maybe could highlight more how challenging the some of the walks are.

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?