not sure if i agree with postage price for the item i orded also postage…
not sure if i agree with postage price for the item i orded also postage slow for cost of postage should have been first class next day for the price i was charged emodels need to look at a loyalty...
Skaityti daugiau
Patikimas klientas
13 years ago
need to look at postage......
eModels Limited
eModels Limited
13 years ago
Firstly thank you kindly for your custom. We take customer feedback very seriously.
No matter where you are or the size of the parcel, all UK orders over the value of £10.00 are processed with a postage and packing charge of only £3.75! Orders under £10.00 and above £3.50 will be charged £3.00 for postage and packing! Orders under £3.50 will be charged £1.50 for postage and packing!
As regards to the Royal Mail we apologise for the delay.
I have also forwarded your request about the loyalty system to our Manager.
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Good communication about the state of my order
Parcel arrived promptly, so I'm a happy customer
Good communication about the state of my order
Parcel arrived promptly, so I'm a happy customer
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
all very good
all very good
Patikimas klientas
13 years ago
a good company
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Fast and Easy, Great service and Good Comms all the way through
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Sent me the wrong product
Sent me the wrong product
Patikimas klientas
13 years ago
so about 2mins after I made my remarks, I rec'd a call from emodels to apologise that the wrong product was sent, and they are going to refund my pnp.
Now thats pretty good service, thanks
The Professional Model Hobby Store and Online Retailer - based in Staffordshire open to the public. Accredited Online Retailer, Low Prices Guaranteed, Lower than RRP and Next Day Delivery!
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Professional Model Hobby Store and Online Retailer - based in Staffordshire open to the public. Accredited Online Retailer, Low Prices Guaranteed, Lower than RRP and Next Day Delivery!