One of the Radiators were dented and we did not notice within the 48 hrs you are given to complain if anything is wrong . Problem was that they were delivered to a building site and it was 6 days...
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Pirkimo data: 28/04/2023
0
Bendrinti
MB
Michael Brownlie
Patvirtinta „Feefo“
3 years ago
Ką Michael Brownlie sakė apie Electric Radiators Direct:
There is a wide choice of radiators and heaters to meet the heating needs of most customers. Each type of heating appliance and its features are described in gear detail allowing an informed choice...
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Atsiliepimai apie gaminius
Pirkimo data: 14/04/2023
0
Bendrinti
PB
Paul Bates
Patvirtinta „Feefo“
3 years ago
Ką Paul Bates sakė apie Electric Radiators Direct:
Comprehensive product descriptions, images and videos helped us choose the right radiator for our need. Delivery was very fast, well packaged and radiator exactly as described. The product an...
The service was terrible. We chose a delivery date. The heater didn’t arrive. Following endless phone calls, & emails, it transpired that the package was lost in the couriers warehouse. A 2 weeks...
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Addie
Electric Radiators Direct
3 years ago
Thank you for taking the time to leave us some feedback Richard.
We are extremely sorry that you have had some issues with your purchase. We use third party couriers and although we ship orders on a next day delivery, this isn't guaranteed.
We are disappointed that we were not able to send you out like for like replacement units due to stock availability.
We do state that refunds can take up to 20 working days to reach your account which is in line with with the terms and conditions of the banking institution.
Our team have confirmed your refund was processed yesterday.
Once again, we are extremely sorry that we have left you disappointed with our service level. We take pride in our customer support and we will investigate this internally to see if there was anything we could have done better to further improve our service or that of the 3rd party delivery services we use.
Atsiliepimai apie gaminius
Addie
Electric Radiators Direct
3 years ago
We are extremely sorry that we have left you disappointed with our service level. We take pride in our customer support and we will investigate this internally to see if there was anything we could have done better to further improve our service or that of the 3rd party delivery services we use.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.