perfect rads, the customer service was absolutely helpfull.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you very much for your positive feedback and thank you for placing your business with Electric Radiators Direct. Please contact us if we can assist with anything in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your review and thank you for your repeat purchase, it is much appreciated. Please let us know if we can assist with anything in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
They are really nice, they look great and have transformed our rooms. Great service too.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Great to hear your rooms have been transformed and thank you for your feedback on our service. Please do not hesitate to contact our customer service advisors on 0330 300 4444 if you have any need for assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
We haven't plugged your most recent deliveries in yet - but previous deliveries of the same make have been excellent for the cottage
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for your review and thank you for your business once again! It is always nice when we receive new orders from existing customers. Please contact us if we can be of any assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Apart from the telephone number given on the internet not being the order line number,the service is excellent.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Hello and thank you for your comments on the Haverland RC Wave and service you received. Not sure what you mean by the telephone number being incorrect but I will ask one of my customer service agents to contact you on Monday so we can clarify.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
i have bought 2 lots of radiatiors from you. I specifically and you confirmed that you must call ideally half an hour before arrival--this did not happen my tenant had to take a morning of work...
Skaityti daugiau
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
I am sorry this situation has arisen. We use Parcelforce for our deliveries and by what you are saying they have not done what they have been instructed. I will sort this out personally and ensure a satisfactory conclusion.
Regards
Paul Walker
Managing Director
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
After reviewing the situation, this was a mistake on our behalf. The advisor shipped the radiator to the billing address and not the delivery address. I apologise for this, it was a genuine error which shouldn't have happened. After speaking with you I hope I have now taken steps to ensure a satisfactory solution and restore your faith in the business.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Patikimas klientas
12 years ago
After the initial problems, the MD took up the reins and dealt with it all swiftly and extremely carefully. The continuous monitoring of how the radiators where being collected and delivered was much appreciated. Always happy to recommend them. The radiators do work really well.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for allowing us to sort the problem out and once again my apologies for the inconvenience. Please contact me personally if I can assist in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your positive feedback and I am very pleased that the radiator has lived up to your expectations. Please contact us if we can be of assistance with anything at any time in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your feedback and let us know if we can be of any assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Very efficient service with a prompt telephone call to confirm the order. Not clear on the website that free next day service does not include Saturdays, I only realised when I placed the order.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for your feedback. I am sorry you found the website unclear, I will take this on board and ask the web developer to review the site. As a gesture of goodwill I will also refund the supplement you paid for Saturday delivery.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Excellent service,deliver on the day i ask for on time as well.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for your feedback. It is difficult one, screen on top or screen on the front. We have a lot of customers who prefer the screen on top as they don't have to bend down to programme it but your comments are much appreciated. Please contact our customer service department on 0330 300 4444 if you need any assistance with setting up.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.