Had een voucher om in te wisselen. Ben een uur bezig geweest om uiteindelijk uit te vinden hoe ik de voucher kon gebruiken. Heel onduidelijk.
Customer Support Team
ebookers
5 years ago
Hi there, we are sorry for the confusion caused and deeply regret the stress caused. Please be informed that the terms and conditions of the voucher can be accessed by login into your account under the Coupons section. Feel free to refer to the following URL for more understanding:
https://www.ebookers.ie/lp/deals/hotel-rebook-coupon
Thanks,^SS.
0
Bendrinti
MA
Marisol
5 years ago
Ką Marisol sakė apie ebookers:
Great service, good prices.
For a fault of my own, I booked a flight that would not be suitable, and as soon as I realized that I contacted Ebookers and the matter was sorted in less than 24 hours.
1
Bendrinti
GI
Gillian
5 years ago
Ką Gillian sakė apie ebookers:
Booked a hotel room with ebookers and paid them the full amount, Upom arrival at the hotel we were told that they had not received the reservation from ebookers and that they were fully booked,...
Skaityti daugiau
Customer Support Team
ebookers
5 years ago
Hi there, this is not good to here and would like to apologize for the inconvenience experience you had. We have checked the itinerary and could see that the reservation was a same-day check-in. The booking notification was sent successfully, possibly they might have missed processing the booking. Please be informed that we have refunded the full amount of 147.16 EUR to the original form of payment and rest assured that you would get the refund this week. The refund timeframe is 5 to 7 working days. Thanks for sharing your feedback over here,^SS.
0
Bendrinti
Patikimas klientas
5 years ago
Easy and fast
Very easy to follow instructions and very quick and convenient
0
Bendrinti
Patikimas klientas
5 years ago
disastrous customer service
To be honest if I could I would give you no star what so ever. All was fine when you were taking my money but now when everything is up in the air you don't want to talk to me. We have three separate...
Skaityti daugiau
Customer Support Team
ebookers
5 years ago
Hi there, we are sorry to learn about your disappointment. We found your reservation and can see you booked 3 itineraries with us. We have sent you an email. Please reply to the email for further assistance. Thanks^AS.
0
Bendrinti
Patikimas klientas
5 years ago
Goed werkende App en scherpe tarieven
0
Bendrinti
Patikimas klientas
6 years ago
Made booking but could not cancel online a joke
Terrible and terrible need I say anymore no
0
Bendrinti
CO
Colin
6 years ago
Ką Colin sakė apie ebookers:
Ease of booking
Simple process
0
Bendrinti
SA
Sandra
6 years ago
Ką Sandra sakė apie ebookers:
Change Site Payment Options
When booking the full amount was takin straight out! Not happy with this as wanted to only pay if and when we stayed. It does not have the option of PAY NOW OR PAY LATER. Even though when I rang up,...
At ebookers we believe in more rewarding travel experiences and as travel lovers ourselves, we understand that your journey begins with the planning of your trip. If you need help with an existing booking, chat now to our Virtual Agent
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
At ebookers we believe in more rewarding travel experiences and as travel lovers ourselves, we understand that your journey begins with the planning of your trip. If you need help with an existing booking, chat now to our Virtual Agent
